Senior Manager, Case Management Operations (Vaping)

Public Service Division; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A government agency in Singapore is looking for a dedicated Case Management Operations Lead to oversee comprehensive case management workflows related to vaping. The role requires at least 5 to 7 years of experience in healthcare operations, strong leadership qualities, and a proven track record in stakeholder management. This position offers a one-year contract with potential for renewal and involves collaboration with various government and non-government agencies.

Qualifications

• Minimum 5 to 7 years' experience in case management operations.
• Proven experience managing teams and workflows in healthcare contexts.
• Demonstrated experience in inter-agency coordination.

Responsibilities

• Lead comprehensive case management operations.
• Manage complex cases requiring urgent escalations.
• Coordinate with agencies for case referrals and operational arrangements.
• Monitor performance and prepare operational reports.
• Translate policies into operational procedures.
• Oversee team performance and capability development.

Skills

Analytical skills

Strategic thinking

Communication

Stakeholder management

Leadership skills

Organizational ability

Education

Relevant background in healthcare or public health

Job description

A government agency in Singapore is looking for a dedicated Case Management Operations Lead to oversee comprehensive case management workflows related to vaping. The role requires at least 5 to 7 years of experience in healthcare operations, strong leadership qualities, and a proven track record in stakeholder management. This position offers a one-year contract with potential for renewal and involves collaboration with various government and non-government agencies.