Senior HR Operations Specialist

STATS ChipPAC Pte. Ltd. (Corporate Office); Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading tech company in Singapore is seeking an experienced Senior HR Operations Specialist to enhance payroll processes and ensure compliance with local regulations. The role involves leading payroll system implementation, overseeing payroll processes, and collaborating with various stakeholders. Ideal candidates will have 5–7 years of HR operations experience, strong analytical skills, and proficiency in SAP systems. This position offers the opportunity to contribute to an evolving HR Shared Services environment.

Qualifications

• Minimum 5–7 years of HR operations or payroll experience, preferably in a shared services environment.
• Strong working knowledge of Singapore payroll and MOM regulations.
• Experience managing IRAS annual submissions and IR21 tax clearance.

Responsibilities

• Lead and coordinate implementation of a new payroll system.
• Oversee end-to-end attendance and payroll processes.
• Troubleshoot payroll and attendance-related issues.
• Support audits and internal controls related to payroll operations.

Skills

Strong payroll expertise

Analytical and problem-solving skills

Stakeholder management

Attention to detail

Continuous improvement mindset

Education

Degree or Diploma in Human Resources or Business Administration

Tools

SAP SuccessFactors

SAP ECP (Employee Central Payroll)

Job description

We are seeking an experienced Senior HR Operations Specialist to join our HR Shared Services Centre. This role plays a critical part in driving payroll transformation, ensuring operational excellence, and delivering accurate and compliant HR services. The ideal candidate is hands‑on, detail‑oriented, and proactive, with strong payroll expertise and a continuous improvement mindset.

Key Responsibilities

• Lead and coordinate with internal and external stakeholders to drive and implement a new payroll system, ensuring data accuracy and system readiness prior to go‑live
• Oversee end‑to‑end attendance and payroll processes, ensuring timely and accurate salary computation
• Troubleshoot and resolve payroll and attendance‑related issues, including discrepancies and system challenges
• Act as a hands‑on payroll subject matter expert, supporting day‑to‑day payroll operations when required
• Ensure payroll operations comply with Singapore MOM regulations, staying updated on legislative and statutory changes
• Manage and improve HR Shared Services processes to enhance efficiency, accuracy, and service delivery
• Establish, monitor, and continuously improve HR Shared Services SLAs
• Support annual statutory reporting and labour market Surveys, including IRAS submissions and IR21 tax clearance processes
• Collaborate closely with HRBP’s, Finance, IT, and external vendors to ensure seamless payroll and HR operations
• Support audits and internal controls related to payroll and HR operations

Requirements

• Degree or Diploma in Human Resources, Business Administration, or a related field
• Minimum 5–7 years of HR operations or payroll experience, preferably in a shared services environment
• Strong working knowledge of Singapore payroll, MOM regulations, and statutory requirements
• Hands‑on experience with SAP SuccessFactors and SAP ECP (Employee Central Payroll)
• Solid experience in payroll system implementation or enhancement projects
• Proven experience managing IRAS annual submissions and IR21 tax clearance
• Strong analytical and problem‑solving skills, with a continuous improvement mindset
• Ability to work independently, manage multiple priorities, and collaborate across teams
• High level of accuracy, confidentiality, and attention to detail

Preferred Attributes

• Experience in setting up or transforming HR Shared Services operations
• Strong stakeholder management and communication skills
• Comfortable working in a fast‑paced and evolving environment