Senior F&B Kiosk Operations Leader & Team Development

AC HESED PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading Food & Beverage company in Singapore seeks an experienced Operations Manager to oversee daily operations across multiple kiosks. The role requires a minimum of 10 years in the F&B sector, focusing on leadership, customer service, and compliance with safety regulations. Responsibilities include mentoring staff, driving sales performance, and ensuring exceptional customer experiences. The ideal candidate must possess strong analytical skills and be capable of managing multiple teams in a fast-paced environment.

Qualifications

• Minimum 10 years of working experience in the Food & Beverage sector.
• Strong leadership and people management skills.
• Proven ability to manage end-to-end operations.

Responsibilities

• Oversee and ensure smooth daily operations across all kiosks.
• Lead, supervise, train, and mentor kiosk supervisors.
• Uphold high standards of customer service across all kiosks.
• Enforce strict adherence to hygiene and food safety regulations.
• Drive sales performance and achieve revenue targets.

Skills

Leadership

Customer Service

Analytical Skills

Problem-Solving

Job description

A leading Food & Beverage company in Singapore seeks an experienced Operations Manager to oversee daily operations across multiple kiosks. The role requires a minimum of 10 years in the F&B sector, focusing on leadership, customer service, and compliance with safety regulations. Responsibilities include mentoring staff, driving sales performance, and ensuring exceptional customer experiences. The ideal candidate must possess strong analytical skills and be capable of managing multiple teams in a fast-paced environment.