Senior/Executive, Outpatient Clinic Operations (Strategic Operations & Planning)

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore seeks a professional to support performance management activities, including KPI monitoring and data analysis for outpatient clinic operations. The role requires a degree with 4 years of experience in healthcare operations, strong interpersonal skills, and project management abilities. This position is ideal for self-directed individuals who can thrive under tight deadlines and enjoy working in a collaborative environment.

Qualifications

• 4 years of working experience, preferably in healthcare operations.
• Strong capability in data analysis and project management.
• Ability to work independently under tight timelines.

Responsibilities

• Support in performance management activities and KPI monitoring.
• Assist in ad-hoc data analysis for outpatient clinic operations.
• Facilitate quality improvement projects and business continuity planning.

Skills

Data analytical skills

Interpersonal skills

Communication skills

Project management skills

Education

Degree in any discipline

Job description

You will be responsible in supporting the department in performance management-related activities which includes the regular monitoring and reporting of Key Performance Indicators (KPIs) as well as the interpretation and presentation of key trends to Senior Management. You will assist in ad-hoc data analysis for outpatient clinic operations and support in the facilitation of quality improvement projects. In addition, you will be involved in other Department-level roles such as business continuity planning (BCP), risk assessment and civil emergency planning.

Requirements

• Degree in any discipline with 4 years’ working experience, preferably in healthcare operations
• Strong data analytical skills
• Strong interpersonal and communication skills
• Strong project management skills
• Self‑directed and independent with the ability to work under tight timelines
• An excellent team player who is resourceful and meticulous