Senior Executive, Learning & Development

PAP Community Foundation; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A community-based organization in Singapore is seeking an experienced individual to provide comprehensive administrative support to the Learning & Development team. Responsibilities include managing training logistics, overseeing the Learning Management System, and liaising with training providers. The ideal candidate has a degree in Business Administration and a minimum of 3 years of training administrative experience. Proficiency in Microsoft Office, especially Excel, is essential. This role offers a chance to impact educational initiatives positively.

Qualifications

• Minimum 3 years of training administrative experience.
• Experience in managing training systems and data analysis is a plus.
• Strong IT skills, especially in Microsoft Office applications.

Responsibilities

• Provide administrative support to the Learning & Development team.
• Manage the Learning Management System and training logistics.
• Coordinate with training providers on logistics and course enrollments.
• Evaluate training effectiveness through feedback.
• Build relationships with educational institutions for internship opportunities.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management skills

Proficiency in Microsoft Office

Education

Degree in Business Administration

Tools

Learning Management System

Microsoft Excel

Microsoft PowerPoint

Job description

Key Responsibilities

Administrative

• Provide full spectrum of administrative support and coordinate with Learning & Development team on all administrative related issues.
• Assist Learning & Development department in daily correspondence (email / phone) on staff training enquiries including Learning Management System.
• Developing, reviewing and improving policies and standard operating procedures
• Planning, scheduling and promoting training events, orientations and training sessions
• Overseeing special projects and tracking progress related to training matters.
• Any other duties as assigned by Manager / Project Lead

Training

• Provide administrative support in training-related matters, preparation of CPD reports, and coordinating with both internal and external training providers of various training programs including logistic matters, course enrollments, confirmation, withdrawal, cancellation, and/or postponement.
• Spearheaded the management and administration of the company's Learning Management System (LMS), overseeing system updates, user accounts, and content uploads.
• Liaise with LMS vendor and internal IT department for technical supports
• Conduct and/or facilitate face to face / eLearning programs / presentation related to training administrative and logistics matters.
• Manage training requests and maintain records of training grants/subsidies.
• Liaise with training providers on course registration and payments. Collaborate with internal / external parties to ensure the training programs align with the grant guidelines.
• Conducting post-training feedback and evaluating training effectiveness
• Support and contribute in the administrative role including training and professional development plans and solutions to specific allocated business units.
• Managing relationships with educational institutions: Building relationships with educational institutions and maintaining regular communication to promote internship opportunities to students.
• Handle registration, maintain detailed staff training/attendance records, and ensure records are up to date in the Learning Management System.
• Prepare and monitor budget and utilization for all training courses
• Conduct internal periodic training audits and enterprise risk management
• Any other duties as assigned by Manager / Project Lead

Job Holder Requirements:

• Qualification: Degree in Business Administration or related discipline
• Experience:
  • Minimum 3 years of training administrative experience
  • Experience in managing training system, data collection and using appropriate tools and techniques for analysis will be advantage
• Other Knowledge / Skills / Attributes:
  • Strong interpersonal and communication skills to take initiative and build trustful relationship
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and other IT applications
  • Proven knowledge in Learning Management System / Training System is an added advantage
  • Preferably proficient in Microsoft Office especially Microsoft Excel and familiar in using pivot table, vlookup, filter and formulas etc. Knowledge in Microsoft Powerpoint, infographic presentation and any IA software are advantageous

We regret to inform that only shortlisted candidates will be notified.

Note:In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).