Senior Executive Assistant - Business Office

Ren Ci Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community hospital in Singapore is seeking a Financial Counsellor to support in-flight patients with informed decision-making. Responsibilities include managing patient documentation, financial counselling, and ensuring compliance with audits. Candidates should have customer service experience and proficiency in MS Excel. This role offers an opportunity to work in a fast-paced environment.

Qualifications

• 3 years of customer service-related experience required.
• Meticulous and able to work independently in a fast-paced environment.
• Good proficiency in MS Excel and Word.
• Good interpersonal skills to relate to people.
• Basic Accounting knowledge and good proficiency in MS Excel & Words.

Responsibilities

• Perform financial counselling for in-flight patients.
• Update patient relevant information in the system.
• Ensure proper documentation for audits and regulatory reviews.
• Update system and issue receipts upon payment received.
• Monitor deposits and other charges diligently.
• Follow up and process medical report requests.
• Ensure proper documentation for audits and regulatory reviews.
• Perform other ad hoc duties as assigned.

Skills

Customer service experience

Interpersonal skills

Attention to detail

Accounting knowledge

Proficiency in MS Excel

Education

GCE 'O' Level, Nitec or Diploma

Job description

Location: Novena

Job Category: Ancillary Support

Posting Date: 22 Oct 2025

Job Responsibilities

You will be working closely with FC team, to perform day to day operations of Business Office. You will also attend promptly and efficiently to the daily queries/feedback.

A little about you and what we seek to accomplish together:

Financial Counselling – Community Hospital/ Chronic Sick Unit:

• Perform financial counselling (FC) for in-flight patients to help them make informed decisions.
• To create and update all patient relevant information into system.
• To ensure all documentation and admission deposit is submitted upon patient admission.
• To update system and issue receipts upon payment received.
• Perform deposit and other charges monitoring duties diligently.
• To follow up and process on medical report upon request.
• Ensure proper documentation and record-keeping for audits and regulatory reviews.
• Other ad hoc duties, as assigned.

Job Requirements

• Preferably GCE 'O' Level Holder, Nitec or Diploma.
• At least 3 years customer service-related experience.
• Meticulous and able to work independently in a fast-paced environment.
• Good interpersonal skills to relate to people.
• Basic Accounting knowledge and good proficiency in MS Excel & Words.