Senior Cross-Border Freight Operations Lead

Crane Worldwide Logistics (S) Pte Ltd; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

Crane Worldwide Logistics (S) Pte Ltd seeks an experienced Cross-Border Freight Coordinator to manage end-to-end road freight operations between Singapore and neighboring countries, including Malaysia and Thailand. You will plan routes, coordinate shipments, and ensure compliant, timely deliveries while maintaining service excellence.

You will liaise with transporters, drivers, and customers, prepare shipping documents, and monitor shipments to proactively resolve issues in a fast-paced setting.

Qualifications

• Effective communication and interpersonal skills are required.
• At least 2 years of experience in freight forwarding or cross-border trucking operations.
• Good knowledge of Singapore–Malaysia cross-border procedures and customs regulations.
• Knowledge of TradeNet and/or customs declaration systems.
• Strong coordination and problem-solving skills in a fast-paced environment.
• Familiarity with HS codes and tariff classifications.

Responsibilities

• Managing daily end-to-end road freight operations, planning, scheduling, and monitoring cross-border truck movements.
• Plan and execute cross-border road freight shipments for both FTL and LTL to optimize routes and loads.
• Coordinate with transporters, drivers and warehouse teams for pickups and deliveries.
• Prepare and verify shipping documentation including permits, invoices, packing lists and customs declarations.
• Apply for local and overseas customs permits for cross-border trucking.
• Ensure compliance with Singapore and other country customs regulations and cross-border requirements.
• Monitor shipment status and resolve delays or clearance issues.
• Communicate shipment updates, schedules and exceptions to customers.
• Coordinate with internal departments to ensure smooth operations.
• Maintain records of shipments, costs and documentation.
• Support billing processes including cost verification and invoice preparation.
• Build and maintain vendor relationships and develop strategic partnerships.

Skills

Communication

Interpersonal Skills

Cross-border trucking

Freight forwarding

Problem-solving

HS codes knowledge

GPS tracking systems

TMS

Education

Tertiary qualifications

Tools

TMS

GPS tracking systems

Customs declaration systems

Job description

Crane Worldwide Logistics (S) Pte Ltd seeks an experienced Cross-Border Freight Coordinator to manage end-to-end road freight operations between Singapore and neighboring countries, including Malaysia and Thailand. You will plan routes, coordinate shipments, and ensure compliant, timely deliveries while maintaining service excellence.

You will liaise with transporters, drivers, and customers, prepare shipping documents, and monitor shipments to proactively resolve issues in a fast-paced setting.