Senior Operations Executive, Cross Border & Transport

Crane Worldwide Logistics LLC; Singapore; On-site; SGD 47,000 - 76,000; Full time

Job summary

Crane Worldwide Logistics LLC in Singapore is seeking a Senior Operations Executive for Cross Border & Transport to coordinate end-to-end cross-border road freight shipments between Singapore and neighboring countries, ensuring timely, cost-efficient movement and compliance with customs.

You will manage planning, documentation, carrier relations, and liaison with internal teams to deliver high service standards and operational excellence.

Qualifications

• At least 2 years of experience in freight forwarding or cross-border trucking operations.
• Good knowledge of Singapore–Malaysia cross-border procedures and customs regulations.
• Knowledge of TradeNet and/or customs declaration systems.
• Strong coordination and problem-solving skills in a fast-paced environment.
• Possess tertiary qualifications.
• Knowledge of HS codes and tariff classifications.
• Familiarity with GPS tracking systems or transport management systems (TMS).
• Knowledge freight costing and pricing.

Responsibilities

• Plan, coordinate, and monitor cross-border road freight shipments (FTL/LTL).
• Coordinate with transporters, drivers, and warehouse for pickups and deliveries.
• Prepare shipping documents and customs declarations.
• Ensure compliance with Singapore and destination country customs rules.
• Track shipments and resolve delays or disruptions promptly.

Skills

Freight forwarding

Cross-border trucking

Communication skills

Planning & scheduling

Customer service

Education

Tertiary qualifications

Tools

GPS tracking

Transport Management System (TMS)

TradeNet

Customs declaration systems

Job description

Senior Operations Executive, Cross Border & Transport

Job Category : Field Operations

Requisition Number : OPERA010243

• Posted : August 31, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

The incumbent is responsible for coordinating and managing cross border road freight shipments between Singapore and neighboring countries (Malaysia, Thailand or beyond) and day-to-day movement of freight. This role involves end-to-end operational coordination, ensures timely, and cost-effective transportation, compliance with customs regulations, and maintaining high customer service standards with the objective of achieving operational and service excellence.

Responsibilities

• Managing the daily, end-to-end road freight operations, including planning, scheduling, and monitoring cross-border truck movements. Manages and coordinates the day-to-day movement of freight, trucks, and drivers to ensure timely deliveries.
• Plan, coordinate, and execute cross-border road freight shipments for both FTL and LTL with the objective of optimizing routes, schedules, and cargo loads to improve efficiency and reduce costs.
• Liaise and coordinate with transporters, drivers, and warehouse team for pickup and delivery arrangements.
• Prepare and verify shipping documentation (e.g., permits, invoices, packing lists, customs declarations).
• Application for local and overseas customs permits for cross-border trucking.
• Ensure compliance with Singapore and the relevant country’s customs regulations and cross-border requirements.
• Effectively monitor shipment status and proactively resolve delays, clearance issues, or operational disruptions.
• Communicate with customers on shipment updates, delivery schedules, and exceptions.
• Coordinate with internal departments, including operations and customer services, to ensure smooth operations.
• Maintain accurate records of shipments, costs, and documentation.
• Support billing processes, including cost verification and invoice preparation.
• Build and maintain relationships with vendors and Manage supplier relationships to develop strategic partnerships.

Requirements

• Possess effective communication and interpersonal skills.
• At least 2 years of experience in freight forwarding or cross-border trucking operations.
• Good knowledge of Singapore–Malaysia cross-border procedures and customs regulations.
• Knowledge of TradeNet and/or customs declaration systems.
• Strong coordination and problem-solving skills in a fast-paced environment.
• Possess Tertiary qualifications.
• Knowledge of HS codes and tariff classifications.
• Familiarity with GPS tracking systems or transport management systems (TMS).
• Knowledge freight costing and pricing.