Operations Executive, Road Feight

Crane Worldwide Logistics (S) Pte Ltd; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Crane Worldwide Logistics (S) Pte Ltd in Singapore is seeking a Freight Operations Coordinator to manage cross-border road freight shipments between Singapore and neighboring countries. You will oversee daily planning, scheduling, and monitoring of cross-border truck movements, ensuring timely and cost-efficient transport and adherence to customs requirements.

Responsibilities include coordinating with transporters and warehouse teams, preparing shipping documents, handling customs permits,

Qualifications

• Effective communication and interpersonal skills.
• At least 2 years of freight forwarding or cross-border trucking experience.
• Good knowledge of Singapore–Malaysia cross-border procedures and customs regulations.
• Knowledge of HS codes and tariff classifications.
• Familiarity with GPS tracking systems or transport management systems (TMS).

Responsibilities

• Managing daily end-to-end road freight operations, planning, scheduling and monitoring cross-border truck movements.
• Plan, coordinate and execute cross-border shipments for FTL and LTL to optimize routes, schedules and cargo loads.
• Liaise with transporters, drivers and warehouse team for pickup and delivery arrangements.
• Prepare and verify shipping documentation including permits, invoices, packing lists and customs declarations.
• Apply for local and overseas customs permits for cross-border trucking.
• Ensure compliance with Singapore and country customs regulations and cross-border requirements.
• Monitor shipment status and resolve delays, clearance issues or operational disruptions.
• Communicate with customers on shipment updates, delivery schedules and exceptions.
• Coordinate with internal departments to ensure smooth operations.
• Maintain accurate records of shipments, costs and documentation.
• Support billing processes including cost verification and invoice preparation.
• Build and maintain relationships with vendors and manage supplier relationships.

Skills

Communication skills

2+ years freight forwarding

Cross-border trucking

S–Malaysia procedures

Problem-solving

GPS tracking

TMS familiarity

HS codes knowledge

Education

Diploma/degree in logistics or supply chain

Tools

TradeNet

GPS tracking system

Transport Management System (TMS)

Customs declaration systems

Job description

The incumbent is responsible for coordinating and managing cross border road freight shipments between Singapore and neighboring countries (Malaysia, Thailand or beyond) as well as domestic trucking and transportation coordination. This role involves end-to-end operational coordination, ensures timely, and cost-effective transportation, compliance with customs regulations, and maintaining high customer service standards with the objective of achieving operational and service excellence.

Responsibilities

• Managing the daily, end-to-end road freight operations, including planning, scheduling, and monitoring cross-border truck movements.
• Plan, coordinate, and execute cross-border road freight shipments for both FTL and LTL with the objective of optimizing routes, schedules, and cargo loads to improve efficiency and reduce costs.
• Liaise and coordinate with transporters, drivers, and warehouse team for pickup and delivery arrangements.
• Prepare and verify shipping documentation (e.g., permits, invoices, packing lists, customs declarations).
• Application for local and overseas customs permits for cross-border trucking.
• Ensure compliance with Singapore and the relevant country’s customs regulations and cross-border requirements.
• Effectively monitor shipment status and proactively resolve delays, clearance issues, or operational disruptions.
• Communicate with customers on shipment updates, delivery schedules, and exceptions.
• Coordinate with internal departments, including operations and customer services, to ensure smooth operations.
• Maintain accurate records of shipments, costs, and documentation.
• Support billing processes, including cost verification and invoice preparation.
• Build and maintain relationships with vendors and Manage supplier relationships to develop strategic partnerships.

Requirements

• Possess effective communication and interpersonal skills.
• At least 2 years of experience in freight forwarding or cross-border trucking operations.
• Good knowledge of Singapore–Malaysia cross-border procedures and customs regulations.
• Knowledge of TradeNet and/or customs declaration systems.
• Strong coordination and problem-solving skills in a fast-paced environment.
• Possess Tertiary qualifications in logistics/supply chain is an advantage.
• Knowledge of HS codes and tariff classifications.
• Familiarity with GPS tracking systems or transport management systems (TMS).
• Knowledge freight costing and pricing
• Good contact and network with Malaysia based truckers and agents is an advantage.