Cross-Border Freight Ops Lead (Singapore)

Crane Worldwide Logistics; Singapore; On-site; SGD 45,000 - 73,000; Full time

Job summary

Crane Worldwide Logistics is seeking an Operations Executive for Cross Border & Traffic Control in Singapore. You will coordinate and manage cross-border road freight shipments, ensuring timely, compliant, and cost-efficient transport between Singapore and neighboring countries.

You will oversee end-to-end operations, plan routes, liaise with drivers and warehouses, prepare documentation, and maintain records while delivering strong customer service and effective cost control.

Qualifications

• 2+ years of experience in freight forwarding or cross-border trucking operations.
• Knowledge of Singapore–Malaysia cross-border procedures and customs regulations.
• Knowledge of HS codes and tariff classifications.
• Familiarity with GPS tracking systems or Transport Management Systems (TMS).

Responsibilities

• Manage daily end-to-end road freight operations, coordinating cross-border truck movements.
• Plan and execute cross-border road shipments for FTL and LTL to optimize routes and costs.
• Coordinate with transporters, drivers and warehouse teams for pickups and deliveries.
• Prepare and verify shipping documents including permits, invoices and packing lists.
• Apply for local and overseas customs permits for cross-border trucking.
• Ensure compliance with Singapore and other countries customs regulations and cross-border requirements.
• Monitor shipment status and resolve delays, clearance issues, or disruptions.
• Communicate shipment updates and exceptions to customers.
• Coordinate with internal departments to ensure smooth operations.
• Maintain records of shipments and costs and support billing processes.
• Build and maintain vendor relationships and develop strategic partnerships.

Skills

Communication skills

Coordination

Problem-solving

Customer service

Education

Tertiary qualifications

Tools

GPS tracking systems

Transport Management System (TMS)

Job description

Crane Worldwide Logistics is seeking an Operations Executive for Cross Border & Traffic Control in Singapore. You will coordinate and manage cross-border road freight shipments, ensuring timely, compliant, and cost-efficient transport between Singapore and neighboring countries.

You will oversee end-to-end operations, plan routes, liaise with drivers and warehouses, prepare documentation, and maintain records while delivering strong customer service and effective cost control.