Senior Card Fraud Investigator & Strategy Lead

United Overseas Bank Limited (UOB); Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

A leading financial institution in Singapore is seeking a Vice President, Card Fraud Investigator to oversee card fraud investigations and collaborate closely with the Singapore Police Force's Anti-Scam Centre. The ideal candidate will have at least 10 years of experience in fraud investigation within banking, strong analytical and investigative skills, and deep knowledge of fraud detection systems. This role demands exceptional stakeholder management abilities and a commitment to high ethical standards in handling sensitive information. The position offers a chance to make a significant impact in fraud prevention efforts.

Qualifications

• Minimum 10 years of experience in fraud investigation, risk management, or law enforcement.
• Mandatory experience in card fraud investigations including disputes and chargebacks.
• Proven track record in managing complex fraud cases.

Responsibilities

• Work closely with Singapore Police Force's Anti-Scam Centre.
• Investigate alleged scam cases reported on card.
• Manage scam fraud follow-up end-to-end process.

Skills

Analytical skills

Investigative skills

Communication

Stakeholder management

Knowledge of card fraud detection systems

Education

Bachelor's degree in Finance, Business, Law, or related field

Tools

Transaction monitoring tools

Case management platforms

Job description

A leading financial institution in Singapore is seeking a Vice President, Card Fraud Investigator to oversee card fraud investigations and collaborate closely with the Singapore Police Force's Anti-Scam Centre. The ideal candidate will have at least 10 years of experience in fraud investigation within banking, strong analytical and investigative skills, and deep knowledge of fraud detection systems. This role demands exceptional stakeholder management abilities and a commitment to high ethical standards in handling sensitive information. The position offers a chance to make a significant impact in fraud prevention efforts.