Senior Associate, SRE Ops Engineer, Consumer Banking Group Technology, Group Technology

300005 Chief Executive's Office_00002555; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A financial institution in Singapore is searching for a Senior Associate, SRE Ops Engineer within the Consumer Banking Group. The role involves supporting Wealth Management applications, performing system maintenance, and collaborating with development teams for critical fixes. Applicants should have over 5 years of experience in IT application support, strong knowledge of databases, and familiarity with cloud technologies. A comprehensive benefits package is offered in a dynamic work environment.

Benefits

Competitive salary

Dynamic work environment

Benefits package

Qualifications

• 5+ years of experience in IT application support, preferably in banking.
• Good knowledge of Databases like Oracle, MSSQL, and MariaDB.
• Hands-on experience with cloud technologies and deployment tools.

Responsibilities

• Support applications for the Wealth Management Business.
• Coordinate with vendors for solution delivery.
• Perform business and impact analysis in a structured manner.
• Respond to user queries effectively and timely.

Skills

Problem-solving

Communication

Team collaboration

Cloud technologies

Database management

Programming (Java, SQL, Python)

Education

Degree in Business Information Science, Computer Science or Engineering

Tools

Grafana

Prometheus

Splunk

Elasticsearch

AppDynamics

Job description

Job Description – Senior Associate, SRE Ops Engineer, Consumer Banking Group Technology, Group Technology (2500000U)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Accountabilities

• Day to Day support of all applications supporting Wealth Management Business and Applications.
• Monitor critical components of the system and troubleshoot problem areas.
• Work closely with development team to provide fixes for critical application issues.
• Create sustainable systems and services through automation and uplifts.

Responsibilities

• Perform business analysis, impact analysis in a structured manner.
• Analyse and respond to queries and issues raised by end users in an effective and timely manner.
• Coordinates with Vendor for solution delivery and release upgrade.
• Perform duties relating to system maintenance to ensure smooth usage of application and adherence to compliance.
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
• Gather and analyse metrics to do system performance tuning and fault finding.
• Participate in system design consulting, platform management, and capacity planning.
• Balance feature development speed and reliability with well-defined service level objectives.
• Write operation documentation and a knowledge base of known issues with solutions.
• Familiar and knowledgeable in different cloud technologies.
• Able to work on DevOps environment.
• Ability to support and manage several client applications.
• Ready to participate in 24x7 SRE on-call rotations and escalation workflows as needed, such as an occasional weekend.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.

Requirements

• 5+ years of experience with a Degree in Business Information Science, Computer Science or Engineering disciplines.
• Good Knowledge in Databases such as Oracle, MSSQL, MariaDB.
• Minimum 5 years of experience in IT application support in banking industry.
• Knowledge in Investment Applications is a plus.
• Experience in programming languages/tools such as JAVA/J2EE, Spring, Webservices, SQL, Shell Scripting/Python, Messaging (Message Queue), GIT, Kafka.
• Understanding of REST API Methods and Webhooks.
• Excellent communicator with the ability to clearly explain technical steps to a non-tech savvy audience.
• Hands‑on experience with cloud‑based technologies and tools especially in deployment, monitoring and operations, such as Grafana, Prometheus, Splunk, Elasticsearch, AppDynamics.
• Good to have knowledge on banking or wealth systems like Marginman, Avaloq.
• Excellent interpersonal and communication skills.
• Experience in IBM WebSphere MQ, Connect Direct, SSH, Tivoli workload scheduler, Linux/Unix environments.
• Able to articulate well on solutions.
• Able to work as a team.
• Self‑directed and independent contributor.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Primary Location

Job

Technology

Job Posting

Jan 16, 2025, 8:11:25 AM