Senior Associate / Associate Executive (Business Office)

Singapore National Eye Centre; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a Senior Associate / Associate Executive to enhance patient billing processes. This role involves implementing policies and procedures, ensuring accurate billing, and liaising with various departments. If you are a detail-oriented individual with a passion for customer service and problem-solving, this position offers a meaningful opportunity to contribute to a vital sector. Join a dedicated team committed to improving patient outcomes and making a difference in the community.

Qualifications

• Fresh Diploma or relevant certification with 6 years’ experience.
• Demonstrated competency in customer service and multi-tasking.

Responsibilities

• Process and generate accurate bills for patients and third-party payers.
• Submit patients’ claims and follow up on returns from CPF board.

Skills

Customer Service

Problem-solving

Interpersonal Skills

Multi-tasking

Education

Diploma in Healthcare Operations

GCE N / O / A / NITEC / Higher NITEC / WSQ Cert

Job description

National Cancer Centre of Singapore Pte Ltd

Senior Associate / Associate Executive (Business Office)

Job Category: Ancillary

Posting Date: 2 Apr 2025

About Us

The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore’s public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow.

About the Role

As a Senior Associate / Associate Executive, you are responsible for assisting with the establishment and implementation of policies, procedures and internal controls, in relation to patient billing, processing of bills, submissions, liaising with other departments and any ad-hoc duties.

Some of the Key Responsibilities include:

1. Processing and generating accurate bills to be sent to patients / third-party payers
2. Submitting patients’ claims to CPF for settlement of bills and following up with claims returned by CPF board
3. Escalating any pertinent incidents and problems encountered
4. Performing any other duties as assigned accordingly by Supervisor

Job Requirements

1. Fresh Diploma; OR GCE N / O / A / NITEC / Higher NITEC / WSQ Cert in Healthcare (Operations) with 6 years’ experience and demonstrated competency
2. Experience in Customer Service and demonstrated competency
3. Ability to multi-task
4. Demonstrates good interpersonal skills and problem-solving skills, and is a team player