Senior/ Assistant Manager, Operational Support Services

National University Polyclinics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Senior/Assistant Manager for Operational Support Services. The role involves managing facilities, overseeing preventive maintenance of biomedical equipment, and coordinating project development within budget. The ideal candidate holds a degree in relevant fields and possesses strong project management skills with proficiency in AutoCAD and MS Office. This position offers the opportunity to work collaboratively in a dynamic environment focused on continuous improvement.

Qualifications

• Degree in Architecture, Civil/Structural/Mechanical/Electrical Engineering or equivalent.
• At least 2-3 years of relevant working experiences.
• Ability to multi-task and work independently.

Responsibilities

• Manage and maintain the facilities of the NUP polyclinics.
• Assist with contract management and project management work processes.
• Prepare proposals and establish budgets for new works.

Skills

Project management software

AutoCAD

MS Office

Interpersonal skills

Communication skills

Education

Degree in Architecture

Degree in Engineering

Diploma in Facilities Management

Job description

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Senior/ Assistant Manager, Operational Support Services

Job ID: 8769

Job Function: Administration

Institution: National University Polyclinics

You will be responsible for the following:

Facilities Management & Hospitality

• Manage and maintain the facilities of the NUP polyclinics by working closely with the contractors and vendors in compliances of all rules and regulations.
• Budget planning, outsourcing, tendering and awarding of contracts, as well as creating, monitoring and delivering of KPIs.
• Ensure that all preventive, corrective maintenance, and ad hoc works are carried out according to requirements and standards.
• Assist with contract management.
• Carry out routine checks and contractor performance reviews with the objective of continuous improvements.
• Understand and consolidate user requirements for projects and ensure their completion within budget and time.

Biomedical Equipment (BME) Management

• Assist to monitor and manage the preventive maintenance of BME, Physio and Dental equipment within NUP polyclinics.
• Coordinate all repair and maintenance work with users and vendors.
• Manage the renewal of all equipment licensing (e.g. Ultrasonic, Autoclaves and PA X-ray etc).

Facilities Development

• Coordinate and record note of project activities including workgroup meetings and site meetings.
• Prepare proposals and establish budgets for new works.
• Coordinate and complete renovation work planned within budget and time allocated.
• Provide administrative support for project management work processes - standard document, database, SOPs, as-built document, project status, and project Gantt chart etc.
• Process progress claims and invoices for both internal and external funded projects, including attending to queries from Finance, Consultants & Contractors.
• Prepare and submit budget estimates, evaluation report, progress report and cost tracking reports.
• Interpret and explain plans and contract terms to clinic management, users, consultants/architects and main contractors.
• Assist to oversee the entire project performance, ensure that implementation complies to policies and procedures, and that construction activities do not interfere with operations.
• Guide multiple jobs operationally in each phase including pre-construction, construction, closeout, and post-construction services.
• Identify potential risks to the clients’ on-going operations planned project.
• Prepare monthly project status reports and presentations to stakeholders and management.
• Assist to call for Quotation or Request for Proposal (RFP), evaluate and recommend award.

Requirements

• Degree in Architecture, Civil/ Structural/ Mechanical/ Electrical Engineering, Building Science, Facilities Management or equivalent with at least 2-3 years of relevant working experiences
• Proficient knowledge in AutoCad, Microsoft Office and Project Management softwares (will be an added advantage)
• Proficient in WSH requirement is preferred
• Good interpersonal, writing, and communication skills
• Team player with positive work attitude
• Ability to multi-task and work independently