Senior Application Engineer

JOHNSON CONTROLS (S) PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading technology company in Singapore is seeking a Senior Application Engineer to lead the engineering team in providing technical support focused on customer quotations. The ideal candidate will possess a Bachelor's Degree in Engineering, along with at least 5 years of relevant experience, preferably in transportation composites. Responsibilities include overseeing the application engineering team, customizing Metasys software, and collaborating with various teams to ensure high-quality customer support and product delivery.

Qualifications

• Minimum 5 years of relevant experience in engineering or application engineering.
• Preferred experience in transportation composites or related applications.
• Knowledge of BMS programming is required.

Responsibilities

• Lead the application engineering team, ensuring technical support for customer quotations.
• Customize features for Metasys software based on user requirements.
• Guide application engineers in testing and troubleshooting programming issues.
• Manage vendor relationships and ensure quality assurance.

Skills

Leadership

Customer support

Technical analysis

CAD modeling

Education

Bachelor's Degree in Engineering

Job description

What you will do:

The Senior Application Engineer will lead the application engineering team in providing technical support, primarily focusing on customer quotations and business development case studies across various composite applications. This role emphasizes understanding customer requirements and swiftly demonstrating how composite-based solutions can effectively address their needs, including cost, timing, and resource requirements outlined in proposals. Travel to customer facilities will be essential for in-depth discussions about future opportunities alongside the business development team.

How you will do it:

• Oversee the application engineering team, providing configuration, enhancement, and support for technical documentation and presentations to clients.

• Customize and introduce new features to Metasys software and in-house developed applications based on end-user requirements.

• Design and construct new applications tailored to meet customer specifications and needs.

• Guide application engineers in writing and executing tests on complex programming, troubleshooting issues as they arise, and supporting product launches.

• Provide technical support and troubleshoot application issues while performing tests on complex programming and assisting in product launches.

• Assist the application manager in process improvements to enhance productivity and efficiency.

• Collaborate with system integrators (SI) to monitor their performance with quality assurance/quality control checks and ensure completion sign-off.

• Guide application engineers in executing software upgrades and managing software licensing.

• Manage vendor relationships, including scoping application services and reviewing deliverables.

• Collaborate as part of a design, engineering, and operations team.

• Knowledge of ACMV and controls associated with Johnson Controls Metasys will be advantageous.

To supervise Application Engineers on their following tasks:

• Deliver customer support by responding to technical queries with detailed analyses of building management systems, tooling costs, and design/process improvements to meet all customer needs.

• Collaborate with engineering, sales, and operations teams to understand standard fabrication techniques, composite materials, and customer demands to develop design details.

• Create and present technical engineering information based on customer proposals, including 3D representations of products and tooling.

• Prepare cost estimates by analyzing blueprints, customer documents, and consulting with engineers and technical personnel.

• Conduct conceptual designs of composite components and assemblies to support proposals.

• Generate accurate CAD models of components and assemblies.

• Develop detailed bills of materials for proposals.

What we look for:

• Bachelor's Degree in Engineering with a minimum of 5 years of relevant experience.

• Experience in transportation composites or other composite applications preferred.

• Knowledge of BMS programming is require

• Willing to learn new things