Senior Application Consultant

HORIZON GLOBAL SERVICES PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A technology services firm in Singapore is looking for an experienced application consultant to manage enterprise application implementations. The successful candidate will engage in requirements analysis, configure application modules, and support end-to-end implementations. With 8 years of relevant experience and a background in cloud-based applications and enterprise platforms, this role demands strong analytical skills and effective communication across various teams. Professional certifications in relevant platforms like SAP or Salesforce are beneficial.

Qualifications

• 8 years of relevant experience in application consulting or business application support.
• Professional certifications relevant to application platforms are beneficial.
• Experience with SaaS applications and cloud environments preferred.

Responsibilities

• Conduct requirements analysis and functional assessment in collaboration with stakeholders.
• Support application implementation including design, integration, and testing.
• Collaborate with teams to ensure application performance and compliance.

Skills

Enterprise application platforms

Application integration (API/ETL)

SQL queries

Problem-solving capabilities

Effective communication

Customer service orientation

Education

Bachelor’s Degree in Information Systems, Computer Science, Business Administration

Tools

SAP

Oracle

Workday

Salesforce

MS Dynamics

ServiceNow

Job description

Key Responsibilities

• Conduct requirements analysis, functional assessment, and gap-fit evaluation in collaboration with business stakeholders.

• Configure, customize, and enhance application modules in alignment with business processes, standards, and documentation requirements.

• Support end-to-end application implementation including design, integration, testing, deployment, and user acceptance.

• Provide technical and functional support for applications, resolving incidents, addressing user queries, and implementing corrective actions.

• Develop functional specifications, solution design documents, configuration guides, and knowledge artifacts.

• Participate in system integration activities, data migration, and validation to ensure data accuracy and application interoperability.

• Assist in change management activities including impact assessment, training, and user onboarding.

• Collaborate with infrastructure, security, and DevOps teams to ensure application performance, availability, and compliance.

• Manage vendor coordination for issue resolution, enhancement requests, service-level compliance, and patch/upgrades.

• Conduct continuous improvement analysis to optimize processes, enhance usability, and introduce application upgrades or automation.

• Support internal audits, compliance checks, and project reporting for application-related deliverables.

Technical Competencies

• Strong understanding of enterprise application platforms (ERP, CRM, HRIS, or industry-specific systems).

• Working knowledge of application configuration, integration (API/ETL), and data models.

• Familiarity with software development lifecycle (SDLC) methodologies and documentation standards.

• Exposure to cloud-based SaaS/PaaS applications and environments (AWS, Azure, GCP) preferred.

• Basic understanding of testing methodologies (functional, integration, UAT) and defect management.

• Knowledge of SQL queries, reporting tools, or analytics platforms is advantageous.

• Understanding of security, permissions, and compliance considerations in enterprise applications.

Professional Attributes

• Strong analytical, documentation, and problem-solving capabilities.

• Effective communication and stakeholder management across business and technical teams.

• Customer service orientation with clear commitment to quality and timely delivery.

• Ability to manage multiple priorities and work within structured project governance environments.

• High degree of accountability, adaptability, and continuous learning.

Qualifications

• Bachelor’s Degree in Information Systems, Computer Science, Business Administration, or equivalent discipline.

• Professional certifications relevant to application platforms (e.g., SAP, Oracle, Workday, Salesforce, MS Dynamics, ServiceNow) are beneficial.

Experience Requirements

• 8 years of relevant experience in application consulting, business application support, or enterprise solution delivery.

• Experience with SaaS applications, cloud environments, or digital transformation programs is preferred.