Senior AI-Driven Sales Development Specialist

CNX; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

CNX in Singapore is seeking a Sr. Specialist, Sales Development to proactively engage customers, qualify leads, and drive conversions.

The role emphasizes English proficiency and leveraging AI-enabled capabilities to tailor outreach and support renewal activities. Responsibilities include forecasting, maintaining CRM records, managing high volumes of outreach, and collaborating with the Sales Manager to deliver a professional customer experience.

Qualifications

• Strong communication skills with customer focus.
• Ability to use AI-enabled tools for research and outreach.
• Experience with CRM systems and lead qualification.

Responsibilities

• Forecast weekly, monthly, and quarterly sales figures.
• Build product knowledge and explain AI-enabled capabilities.
• Address customer concerns to improve satisfaction and usage.
• Manage objections to retain or win customers.
• Handle high volume outbound calls and emails.
• Leverage AI tools to personalize outreach for JP/KR languages.
• Ensure accurate CRM data and update records.
• Collaborate with Sales Manager and team for professional customer experience.

Job description

CNX in Singapore is seeking a Sr. Specialist, Sales Development to proactively engage customers, qualify leads, and drive conversions.

The role emphasizes English proficiency and leveraging AI-enabled capabilities to tailor outreach and support renewal activities. Responsibilities include forecasting, maintaining CRM records, managing high volumes of outreach, and collaborating with the Sales Manager to deliver a professional customer experience.