Inbound Growth Specialist – AI-Driven Customer Acquisition

Concentrix Srev Singapore Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Concentrix Singapore is seeking a Sr. Specialist, Customer Acquisition - Inbound (English) to drive growth in the SMB APJ segment.

You will identify, engage, and qualify new customers, manage a pipeline from outreach to close or handoff, and tailor outreach strategies using data insights and AI-informed tools. You will conduct discovery conversations, position AI-enabled solutions to meet advertising goals, and collaborate with sales and marketing to hit monthly and quarterly targets in a

Qualifications

• Experience in outbound prospecting and digital advertising sales.
• Ability to research target accounts and identify decision-makers.
• Strong discovery and consultative selling skills.
• Proficiency with CRM and sales enablement tools.
• Fluent English communication across channels.

Responsibilities

• Own and manage a pipeline of prospective customers from initial contact to qualified opportunity or close.
• Conduct outbound prospecting through phone, email, social channels.
• Research target accounts to personalize outreach and identify key decision-makers.
• Conduct discovery conversations to understand customer goals and needs.
• Position AI solutions to meet advertising objectives and growth targets.
• Qualify leads and maintain high-quality pipeline generation.
• Coordinate meetings, demos, and discussions with prospects.
• Track outreach activity and engagement in CRM accurately.
• Leverage AI insights to improve prospecting and conversion rates.
• Provide market feedback on lead quality and campaign effectiveness.

Skills

Outbound prospecting

CRM platforms

Discovery conversations

Data-driven insights

Cross-functional collaboration

Tools

Salesforce

Sales engagement tools

Job description

Concentrix Singapore is seeking a Sr. Specialist, Customer Acquisition - Inbound (English) to drive growth in the SMB APJ segment.

You will identify, engage, and qualify new customers, manage a pipeline from outreach to close or handoff, and tailor outreach strategies using data insights and AI-informed tools. You will conduct discovery conversations, position AI-enabled solutions to meet advertising goals, and collaborate with sales and marketing to hit monthly and quarterly targets in a