Senior Administrator

Maples Group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global financial services leader in Singapore is seeking an Administrator/Senior Administrator for their registrar and transfer agency services. The ideal candidate will have a degree and 1-3 years of experience in financial services or a related field. Responsibilities include processing trades, preparing investor communications, and serving as a primary contact for client inquiries. The position offers comprehensive health coverage, vacation packages, and professional development opportunities.

Benefits

Comprehensive health coverage

Competitive vacation packages

Educational assistance

Savings or pension plan

Life insurance

Global mental wellness programme

Social events

Qualifications

• 1 – 3 years’ experience in Financial services or similar field.

Responsibilities

• Process trade and account data accurately.
• Prepare capital call notifications and investor statements.
• Review investor trade documentation.
• Maintain and update databases for funds.
• Track investor queries and requests.
• Be the first point of contact for clients.

Skills

Good oral and written communication skills

Strong technical skills

Team player

Ability to work independently

Flexible and adaptable

Education

Degree holder

Job description

Position: Administrator/Senior Administrator – Registrar and Transfer Agency Services

About Us

The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations.

Our side‑by‑side financial and legal teams consistently deliver award‑winning services to a global client base, offering unrivalled learning and career opportunities to our 2,500 colleagues worldwide.

What is it like to work here?

We are driven to excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.

The Opportunity

We are looking for a n administrator/ senior administrator r ole to join our Office team as part of our financial services business in Office.

Primary responsibilities include:

Client Work and Client Service

• Trade Processing and Account Data maintenance, ensuring all records are processed timely and accurately on our TA platforms;
• Preparation of capital call notifications, investor statements, distributions and other communications to investors as required. Distributing the emails/faxes and couriers to investors as appropriate once they have been reviewed and approved;
• Review of investor trade documentation (Subscriptions, Redemption, Transfer documents) and gathering all the relevant supporting documentation including FATCA/KYC;
• Updating and maintaining MaplesFS databases for new funds and for changes in information for existing funds;
• Assisting team members with general administrative tasks and liaising with other departments as required;
• Accurately tracking and monitoring all Investor related queries and requests on behalf of our clients;
• Being the first point of contact for our clients and their Investor Service needs.

Training & Development

• Demonstrating a commitment to acquiring new capabilities, constantly striving to improve performance;
• Proactively seeking out and taking advantage of training and development opportunities;
• D eveloping a continuous learning plan with the consent of their Vice President.
• Acting in accordance with internal policies and procedures, consulting with others as appropriate;
• Delivering engagements on time, and to the full satisfaction of the Vice Presidents and client;
• Exhibiting integrity and confront unethical actions;
• Maintaining and promoting corporate values in conducting internal and external business activities and when interacting with colleagues;
• Adhering to the highest individual ethical and social standards when dealing with colleagues and clients;
• Being aware of the sensitivity of information and treat it appropriately;
• Demonstrating a high productivity level in work through time and cost control.

Business Management

• Consistently producing high volumes of work whilst maintaining a proficient performance on the job;
• Producing accurate, neat, thorough work;
• Having a strong attendance record;
• Grasping instructions quickly and accurately and solving novel or problem situations easily, communicating and obtaining consents from the Vice Presidents as appropriate;
• Withstanding pressure and remaining calm in high workload environments and other conflict situations;
• Being effective in organising own work, showing an ability to meet deadlines;
• Developing effective working relationships with the appropriate level of client staff;
• Responding promptly and professionally to requests for assistance.

Other

• Ad-hoc projects, as required

What You Bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

• A Degree holder with 1 – 3 years’ experience in Financial services or similar field ;
• A good team player but also being able to work independently ;
• Good oral and written communication skills ;
• Flexible and adaptable to change ;
• Strong technical skills .

Benefits & Rewards

The most enduring professional relationship s are reciprocal relationships. The Maples Group prioritises employee health and wellbeing . Depending on your location, we offer a range of benefits , including :

• Comprehensive health coverage (medical, dental and optical)
• Competitive vacation packages
• Educational assistance and professional development programmes
• Savings or pension plan
• Life insurance
• Travel insurance
• Global mental wellness programme
• S ocial events

About the Maples Group

Over five decades, t he Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms , offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.

Disclaimer: All personal information collected during the application process will be used for recruitment - related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.

“Please note that it is the Maples Group standard policy to undertake various background screening checks on all applicants to whom a conditional job offer is made. Except for roles based in the Republic of Ireland , the background checks will include criminal records checks when a conditional job offer is made. If you have a criminal record, it does not mean that your job offer will be automatically withdrawn. The Maples Group will make all job offer decisions on a case‑by‑case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with us before a decision is made. Further details will be provided at the time any conditional job offer is made.”