Senior Administrative Assistant (Based in North/North East)

MAPLETREE INVESTMENTS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading property management company in Singapore is seeking an Administrative Support professional to assist with a portfolio of Industrial buildings. This role includes managing communications with tenants, handling utility billings, and providing excellent customer service. The ideal candidate will hold a Diploma in Business Administration, have 3-4 years of relevant experience, and be proficient in MS Office applications. Strong organizational and analytical skills are essential for success in this position.

Qualifications

• 3 - 4 years of relevant working experience.
• Excellent command of English.
• Meticulous and detail-oriented.

Responsibilities

• Provide administrative support for a portfolio of Industrial buildings.
• Handle billings for utilities and manage tenant communications.
• Support site operations, including fire drills and roadshows.

Skills

Analytical skills

Time management

Customer service

Communication

Education

Diploma in Business Administration or related course

Tools

MS Word

PowerPoint

Excel

Job description

The Role

This position will provide administrative support for a portfolio of Industrial buildings.

Job Responsibilities

• Raising all POs, OAs, GRNs, invoices, refunds
• Tracking term contract invoices and following up on tenant’s deposits
• Handling billings for utilities
• Updating tenant listings and tracking of handovers/take overs/fit outs
• Managing tenant communications (e.g. sending out circulars to tenants, emails on things to note for incoming and outgoing tenants, preparing SP letters for incoming tenants)
• Attending to walk-in contractors and tenants, being the first line of customer service to manage tenant queries and complaints
• Filing of service reports
• Supporting any other adhoc site operations (e.g., fire drills, tabletop exercises, roadshows)

Job Requirements

• Diploma in Business Administration or related course of studies.
• 3 - 4 years of relevant working experience.
• Excellent command of English and strong analytical skills.
• Meticulous, organized, detail-oriented, and comfortable with routine processes and paperwork.
• Good time management skills.
• Proficient in MS Word, PowerPoint and Excel.