Sea Freight Operations Executive (Up to 3.5k / 6 months / East)

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A logistics company in Singapore is seeking an experienced candidate for a role involving customer service and document processing in ocean freight. Responsibilities include maintaining shipment details, preparing essential documents, resolving customer inquiries, and collaborating with procurement teams. The ideal candidate should have 1-2 years of experience in freight forwarding and proficiency in Microsoft Office.

Qualifications

• 1-2 years of experience in freight forwarding, field operations, or planning/scheduling.
• Strong business insight and proficiency in Microsoft Office (intermediate to advanced level).
• Knowledge of customs clearance processes and adherence to legal and regulatory requirements.

Responsibilities

• Accurately input and maintain shipment details in systems accurately and on time.
• Prepare essential sea freight documents such as Arrival Notices and Delivery Orders.
• Report and communicate cargo incidents to customer service and relevant parties.
• Resolve billing disputes and respond to customer inquiries efficiently.
• Collaborate with procurement teams for rate negotiation and space availability.

Skills

Customer service for exports/imports

Document processing for ocean freight

Knowledge of customs clearance processes

Proficiency in Microsoft Office

Job description

The Opportunity:

• Our Client, MNC shipping & Logistics company
• Location: Kallang Way / Changi South
• Salary: Up to $3500
• Working hours: 8:30am - 5:30pm

Job Responsibilities:

• Accurately input and maintain shipment details in CW1 and relevant internal/external systems accurately and on time.
• Prepare essential sea freight documents (e.g., Arrival Notices, Delivery Orders, Cartage Advice).
• Report and communicate cargo incidents (e.g., short shipments, damage, misrouting) to customer service and relevant parties.
• Resolve billing disputes, respond to customer inquiries, and intercompany postings efficiently.
• Collaborate with procurement teams to discuss on the rate negotiation and space availability.

Job Requirements:

• Experience in customer service for exports/imports and document processing for ocean freight.
• Knowledge of customs clearance processes and adherence to legal and regulatory requirements.
• Strong business insight and proficiency in Microsoft Office (intermediate to advanced level).
• 1-2 years of experience in freight forwarding, field operations, or planning/scheduling.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume.
• All shortlisted candidates will be contacted.

Saw Wei Xiang
Direct Line: 6697 7975
EA License No: 91C2918
Personnel Registration Number: R24123075