SEA Customer Operations Specialist — Logistics & Growth

Corning Inc.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A global materials science company based in Singapore is seeking a Customer Operations Specialist to enhance supply chain value for strategic clients. This role involves high-level customer service, collaboration with internal teams, and thorough problem-solving skills. The ideal candidate will have a background in supply chain logistics, proficiency in systems like S4Hana, and strong attention to detail. The company offers an opportunity to impact diverse sectors such as automotive and life sciences.

Qualifications

• Minimum 3-5 years customer service and/or supply chain experience.
• Solid understanding of Southeast Asia shipping regulations and trade compliance.
• Ability to manage multiple activities in a fast-paced environment.

Responsibilities

• Drive supply chain value for strategic customers through planning and execution.
• Provide professional first-line customer correspondence including conflict resolution.
• Monitor/analyze customer fulfillment performance to meet service targets.

Skills

Customer focus

Strong problem-solving skills

Attention to detail

Multilingual proficiency (English, Mandarin & Bahasa Melayu)

Education

Bachelor degree in Supply Chain & Logistics or related field

Tools

S4Hana

SAP ECC

Microsoft Excel

Power BI

Job description

A global materials science company based in Singapore is seeking a Customer Operations Specialist to enhance supply chain value for strategic clients. This role involves high-level customer service, collaboration with internal teams, and thorough problem-solving skills. The ideal candidate will have a background in supply chain logistics, proficiency in systems like S4Hana, and strong attention to detail. The company offers an opportunity to impact diverse sectors such as automotive and life sciences.