School Receptionist (Secondary School-Ang Mo Kio)

Sunnyhill Ace; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

Sunnyhill Ace is seeking a School Receptionist to manage the front desk and support basic administrative functions at a local secondary school. You will be the first point of contact for visitors, staff, and students, delivering friendly, efficient service.

Responsibilities include handling inquiries, mail distribution, lost and found, and coordinating keys and equipment. You will also support student welfare, attendance, and safety processes with attention to detail.

Qualifications

• Minimum 3 years of front desk or office administration experience.
• Bilingual English and Mandarin to handle inquiries from a diverse group of visitors and parents.
• Proficient in MS Office (Word, Excel) and Microsoft Outlook.

Responsibilities

• Attend to walk-in and telephone inquiries from parents, students, vendors, visitors, and customers.
• Maintain and distribute mail, packages, and logs; manage keys and equipment distribution.
• Support student welfare and safety admin, including handling sick bay communications and incident logs.

Skills

Front desk experience

Bilingual English/Mandarin

Customer service

Tools

MS Office

Job description

Working Hours

• Mondays to Thursdays: 7:00 AM to 4:30 PM (inclusive of 1-hour lunch break)
• Fridays: 7:00 AM to 4:00 PM (inclusive of 1-hour lunch break)
• Service not required on Saturdays, Sundays, and gazetted public holidays

Job Description & Key Responsibilities

We are seeking an organized, meticulous, and customer-oriented School Receptionist to manage the front desk and support general administrative functions at a local secondary school. You will serve as the primary face of the school, delivering excellent service to visitors, staff, and students.

1. Front Desk & Customer Relations

• Attend to all walk-in and telephone inquiries from parents, students, vendors, visitors, and customers.
• Manage and process incoming mail and packages, ensuring prompt distribution to relevant staff members.
• Handle loss-and-found cases and maintain organized logs.
• Manage the periodic distribution and collection of keys and equipment to staff and students.

2. Student Welfare & Safety Admin

• Attend to students who are unwell or resting in the school’s sick bay.
• Maintain accurate student injury records and handle follow-up communications with parents and staff according to standard safety SOPs.
• Proactively contact parents or guardians for students who are unwell or require early dismissal.

3. Operations & General Administration

• Compile, retrieve, and update daily staff attendance records.
• Maintain and manage the time-off logbook for school staff, ensuring all applications have been properly authorized.
• Keep forms and office documents well-organized, updated, and ready for distribution when needed.
• Assist with campus exercises, such as staff temperature-taking and other ad-hoc school operational routines.
• Carry out any other relevant administrative or ad-hoc duties as assigned by school management.

Job Requirements

• Experience: Minimum of 3 years of experience in front desk, reception, or office administration duties. Prior experience working within a local MOE school environment is highly preferred.
• Language Proficiency: Bilingual in English and Mandarin to handle inquiries from a diverse group of visitors and parents.
• Technical Skills: Basic computing skills, including proficiency with MS Office (Word, Excel) and Microsoft Outlook.
• Attributes: Meticulous, organized, customer-focused, with excellent interpersonal and communication skills.