School Receptionist with Administrative Support (Hougang)

BUSINESS EDGE PERSONNEL SERVICES PTE LTD

3 days ago

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Good communication and interpersonal skills.
Good team player with initiative.
Proficient in MS Office (Word, Excel, PowerPoint).
3 years of relevant experience in reception and administration in a school environment.

Provide customer service suited to the demands of a primary school setting.
Answer phone calls, manage visitors, take messages and respond to enquiries.
Use school equipment such as photocopiers and scanners.
Handle varied daily requests and queries from parents, pupils, vendors, staff and others.
Call parents of absent pupils every morning to check on their child’s status.
Call to pass on messages during ad-hoc and special events.
Provide first-level help to pupils, escalate cases when needed.
Enter incident reports on the iPad using FormSG.
Handle situations such as pupils vomiting or soiling clothes and arrange snacks.
Enter latecomer and early dismissal details on the iPad for attendance.
Count, sort and distribute brochures, leaflets and items to teachers and pupils.
Handle outgoing mail and post letters; record incoming mail in Excel.
Help compile School Breakfast coupons when needed.
Maintain the forms cabinet and keep forms current.
Manage deliveries of supplies and contact the teacher in charge.
Get the Goods Acceptance Officer to sign delivery orders.
Print documents from the shared drive and shred documents.
Monitor and record students who need to use the school phone.
Handle students’ lost and found belongings.
Assist with other general admin duties as needed.

Good communication

Team player with initiative

MS Office (Word, Excel, PowerPoint)

Contract Period: 1 January 2027 to 31 December 2027
Salary: $2360/Month

Working Hours:

Mondays, Tuesdays and Thursdays: 7:30am to 5:30pm, including a 1-hour lunch break
Wednesdays: 7:30am to 3:30pm, including a 1-hour lunch break
Fridays: 7:30am to 3:45pm, including a 1-hour lunch break
No work on Saturdays, Sundays and gazetted public holidays

Key Responsibilities

Reception and customer service

Provide customer service suited to the demands of a primary school setting
Answer phone calls, manage visitors, take messages, respond to enquiries and give general, useful information, in a very dynamic environment with a high volume of calls
Use school equipment such as photocopiers and scanners
Handle varied daily requests and queries from parents, pupils, vendors, staff and others
Call parents of absent pupils every morning to check on their child’s status
Call to pass on messages during ad-hoc and special events
Give first-level help to pupils who walk in with needs, including sick and injured pupils (for example, issuing fever patches and cold packs), and elevate a case to office colleagues immediately if it is more than minor
Enter incident reports on the iPad using FormSG
Handle situations such as pupils vomiting or soiling their clothes, issuing uniforms, sewing on buttons and zips, and arranging snacks
Enter latecomer and early dismissal details on the iPad for student attendance

General duties

Help count, sort and distribute brochures, leaflets and items to teachers and pupils
Handle outgoing mail, including pasting stamps and posting letters
Record incoming mail in Excel for tracking
Help compile School Breakfast coupons when needed
Maintain the forms cabinet at the reception, keeping all forms current and topped up
Manage deliveries of supplies and equipment, and contact the teacher in charge to collect them
Get the appointed Goods Acceptance Officer to sign delivery orders
Help print documents from the shared drive
Help shred documents
Monitor and record students who need to use the school phone
Handle students’ lost and found belongings (for example, wallets, pencil cases and POSB Smart Buddy watches)
Support any other general admin duties as needed

Job Requirements

Good communication and interpersonal skills
Good team player with initiative
Proficient in MS Office (Word, Excel and PowerPoint)
3 years of relevant experience in reception and administration in a school environment

EA License No.: 96C4864

Reg. No.: R22110485 (Shanice Lim Xin Ni)

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