School Receptionist (Goodman Road / East Coast (Secondary School Environment)

Sunnyhill Ace; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

Sunnyhill Ace in Singapore is seeking a front desk receptionist to manage the General Office counter, handle walk-in visitors and calls, and assist with student administration.

The role requires punctuality for early shifts, strong MS Office skills, excellent customer service and clear English communication, plus a valid First Aid certification. MOE school experience is a strong advantage.

Qualifications

• Minimum GCE O Level with a credit in English or equivalent qualification.
• Strong customer service and communication capabilities.

Responsibilities

• Counter Operations: Run the reception counter at the school’s General Office, attending to walk-in customers and telephone calls.
• Communications & Mail: Distribute faxes, letters, and parcels, and route messages from the school's email inbox.
• Student Administration: Collect and distribute official documents (surveys, NRICs, Graduation Certificates, applications).
• Student Welfare: Care for students admitted to the sick bay and provide simple first aid.

Skills

MS Office

Customer service

Communication skills

Punctuality

Education

GCE O Level with English credit

Job description

Working Hours

• Four days a week: 7:00 AM to 4:00 PM (inclusive of 30 minutes’ lunch break)
• One day a week: 7:00 AM to 3:30 PM (inclusive of 30 minutes’ lunch break)
• No weekend work required

Job Description & Key Responsibilities

• Counter Operations: Run the reception counter at the school’s General Office, professionally attending to walk-in customers and telephone calls.
• Communications & Mail: Distribute faxes, letters, and parcels, and systematically route incoming messages received in the school's generic email inbox.
• Student Administration: Collect and distribute official documents from and to students, including survey forms, NRICs, Graduation Certificates, and application forms.
• Student Welfare: Take care of students admitted to the sick bay, including the confident administration of simple first aid treatment.
• Data Management: Update student contact particulars in the school system and log early dismissal records accurately in SC Mobile.
• Logistics: Coordinate bus transport bookings for school staff and meticulously tally vendor invoices with internal booking forms.
• Ad-hoc Duties: Perform alternative office support tasks assigned by the Administration Manager.

Job Requirements

• Education: Minimum GCE “O” Level with a credit in English or equivalent qualification.
• Experience: At least 2 years of experience performing front desk or school reception duties, with prior experience in MOE schools considered a strong advantage.
• Certifications: Must possess a valid First Aid Certification as of the closing date.
• Skills: Proficient in MS Office applications and comfortable learning specialized school IT systems. Strong customer service and communication capabilities.
• Availability: Highly preferred to have a proven track record of punctuality for roles starting at 7:00 AM or earlier.