School Receptionist (Goodman Road / East Coast (Secondary School Environment)

SUNNYHILL ACE PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

SUNNYHILL ACE PTE. LTD. in Singapore is seeking a dedicated receptionist to manage front desk operations at the school's General Office, greeting visitors and handling calls professionally.

The role covers communications, mail routing, student document handling, sick bay duties, data updates in the school system, and coordinating bus transport bookings, with ad-hoc tasks assigned by the Administration Manager to support daily operations.

Qualifications

• Front desk/reception experience required.
• MOE school experience preferred.
• First Aid Certification valid.
• Punctuality for early starts.

Responsibilities

• Counter Operations: Run the reception counter at the school's General Office, professionally attending to walk-in customers and telephone calls.
• Communications & Mail: Distribute faxes, letters, and parcels, and systematically route incoming messages.
• Student Administration: Collect and distribute official documents from and to students, including survey forms, NRICs, Graduation Certificates, and application forms.
• Student Welfare: Take care of students admitted to the sick bay, including the confident administration of simple first aid treatment.
• Data Management: Update student contact particulars in the school system and log early dismissal records accurately in SC Mobile.
• Logistics: Coordinate bus transport bookings for school staff and meticulously tally vendor invoices with internal booking forms.
• Ad-hoc Duties: Perform alternative office support tasks assigned by the Administration Manager.

Skills

Front desk

Customer service

Punctuality

Communication skills

Education

GCE O Level with credit in English

Tools

MS Office

School IT systems

Job description

Working Hours

Four days a week: 7:00 AM to 4:00 PM (inclusive of 30 minutes' lunch break)

One day a week: 7:00 AM to 3:30 PM (inclusive of 30 minutes' lunch break)

No weekend work required

Job Description & Key Responsibilities

• Counter Operations: Run the reception counter at the school's General Office, professionally attending to walk-in customers and telephone calls.
• Communications & Mail: Distribute faxes, letters, and parcels, and systematically route incoming messages received in the school's generic email inbox.
• Student Administration: Collect and distribute official documents from and to students, including survey forms, NRICs, Graduation Certificates, and application forms.
• Student Welfare: Take care of students admitted to the sick bay, including the confident administration of simple first aid treatment.
• Data Management: Update student contact particulars in the school system and log early dismissal records accurately in SC Mobile.
• Logistics: Coordinate bus transport bookings for school staff and meticulously tally vendor invoices with internal booking forms.
• Ad-hoc Duties: Perform alternative office support tasks assigned by the Administration Manager.

Job Requirements

• Education: Minimum GCE "O" Level with a credit in English or equivalent qualification.
• Experience: At least 2 years of experience performing front desk or school reception duties, with prior experience in MOE schools considered a strong advantage.
• Certifications: Must possess a valid First Aid Certification as of the closing date.
• Skills: Proficient in MS Office applications and comfortable learning specialized school IT systems. Strong customer service and communication capabilities.
• Availability: Highly preferred to have a proven track record of punctuality for roles starting at 7:00 AM or earlier.