Sales Operations Executive (Education)

Chess at Three Singapore; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

An innovative educational company in Singapore is seeking a Sales Operations Executive to lead sales conversations and ensure a top-tier customer experience. The ideal candidate has experience working with children and in customer service, and is able to communicate effectively. You will consult with families, manage center operations, and contribute to the growth of our programs. This role provides a competitive salary and the chance to blend education with storytelling.

Benefits

Competitive salary

Hands-on training

Creative team environment

Qualifications

• 1+ year working with children.
• 1+ year in customer service or sales.
• Able to work weekends and flexible weekdays.

Responsibilities

• Consult with new families, recommend programs, and drive enrollments.
• Build trust, manage ongoing communications, and upsell classes, camps, and workshops.
• Ensure classrooms are ready, prep materials, track inventory, and capture media.

Skills

Working with children

Customer service

Communication

Detail-oriented

Flexibility

Tools

Google Sheets

Canva

CRM systems

Job description

Location : Based at United Square (typically), but flexibility required to work at Bukit Timah Plaza when needed

Eligibility : Open to Singaporeans/ PR/ MOE tuition grant recipients requiring Employment pass

About Us

Chess at Three is a fast-growing, venture-backed early education company from New York, now expanding in Singapore. We deliver two innovative, story-based programs for kids aged 6 months to 11 years:

Chess at Three – teaches chess to children as young as 3 through storytelling and play

Birchguard Quest – a fantasy roleplaying adventure that builds communication and confidence for ages 6–11

We’ve reached 150,000+ kids worldwide—and we’re just getting started.

What You’ll Do

As a Sales Operations Executive, you’ll be the go-to guide for families exploring our programs. You’ll lead sales conversations, ensure a top-tier customer experience, and support daily center operations.

• Sales & Parent Engagement : Consult with new families, recommend programs, and drive enrollments
• Customer Relationships : Build trust, manage ongoing communications, and upsell classes, camps, and workshops
• Center Operations : Ensure classrooms are ready, prep materials, track inventory, and capture media (photos/videos)
• Admin & Data : Manage attendance, class scheduling, and CRM/spreadsheet data. Assist with basic reporting

What We’re Looking For

• 1+ year working with children
• 1+ year in customer service or sales
• Great communicator with a warm, confident presence
• Detail-oriented and reliable
• Able to work weekends and flexible weekdays
• Comfortable with tools like Google Sheets, Canva, and CRM systems
• Bonus: Background in education or enrichment programs

Why Join Us

• Be part of a mission-driven, creative team
• Competitive salary with room to grow
• Hands-on training and meaningful work with families
• A chance to blend education, storytelling, and sales