Sales Operation Analyst (based in Singapore)

W-Consulting Company Ltd.; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

A leading consulting company in Singapore is seeking a Sales Operation Analyst to support their sales team. You will be responsible for processing sales orders, acting as a customer point of contact, and documenting operational processes. Candidates should have 8 to 15 years of experience in sales operations, strong Excel skills, and be highly organized. The role also requires good communication skills and a willingness to travel occasionally.

Qualifications

• 8 to 15 years of experience in sales operation positions from MNC.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Process high volume of direct and indirect sales orders.
• Act as customer’s point of contact.
• Document operational processes and ensure compliance.

Skills

Strong skills in Excel

Highly Organized

Good communication skills

Good attention to detail

Education

Bachelor in Business or related disciplines

Tools

Salesforce CRM

Power Point

Job description

Overview

Our Client is a one of the Global Top Manufacturing and Engineering Software Vendors. They are seeking for a Sales Operation Analyst to support the sales team for sales process, reporting, and CRM requirements. This role is based in Singapore and covers SE Asia.

Responsibilities

• Process high volume of direct and indirect sales orders and provide general sales support to achieve objectives (reporting, planning and analysis)
• Act as customer’s point of contact
• Work independently in resolving business issues effectively and productively with systems and data
• Work on daily administrative tasks and general duties in the sales department
• Responsible in documenting operational processes, ensure efficiency and high quality work
• Utilize Salesforce CRM to perform data export and contract recording
• Ensure compliance with internal policies and regulations such as communicating clearly to distributors on license compliance for selling to different countries in SE Asia
• Quarter-end overtime working will be required

Requirements

• Bachelor in Business or related disciplines
• Around 8 to 15 years of experience in sales operation positions from MNC
• Strong skills in Excel (such as using wizards and Pivot Table) and Power Point
• Highly Organized with strong time-management skills and ability to multi-task
• Able to work independently, a self-starter and highly motivated
• Good attention to detail and procedure management skills
• Fast learner with the ability to adapt to a fast growing environment
• Experience in using Salesforce CRM is a plus
• Good communication and presentation skills in English
• Willing to travel (less than 20%)