Sales Manager

XPERT EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education services provider in Singapore is looking for a driven individual to engage parents and students about its products. This role requires bilingual skills in English and Chinese and involves direct sales and tele-marketing. The ideal candidate is passionate about achieving sales goals and excels in communication. Responsibilities include analyzing customer needs and reaching out through various channels, aiming to provide excellent service and generate referrals.

Qualifications

• Experience in tele-sales or tele-marketing preferred.
• Ability to follow through on leads effectively.
• Demonstrated success in achieving sales targets.

Responsibilities

• Reach out and engage parents and students about products and services.
• Analyze and identify customer requirements.
• Achieve monthly sales targets and track sales goals.

Skills

Bilingual in English and Chinese

Direct sales experience

Strong interpersonal skills

Analytical skills

Good communication skills

Education

Good degree from a reputable university

Job description

Responsibilities

• Reach out and engage parents and students about our products and services through various communication channels such as tele‑sales, messaging, etc.
• Discover, analyze and identify the customer requirements.
• Promptly follow up on lead inquiries and personalize the message to each customer.
• Present the unique value of our services, tailoring them to achieve the needs of prospective customers.
• Provide excellent customer services, resulting in strong referral or word of mouth.
• Involve in developing an team sales plan to effectively build a pipeline and generate top‑line revenue growth.
• Work to achieve monthly sales targets as well as track sales goals and results.

Requirements

• Bilingual in English and Chinese (majority of customers are from China).
• Passion for direct sales, tele‑sales, or tele‑marketing experience, preferably with the education or ed‑tech space.
• Comfortable with cold‑calling, self‑sourcing, and following through on leads.
• Demonstrated success in achieving ambitious sales goals.
• You are energetic, hungry for success and achievement‑oriented while being empathetic engaging, and consultative to our customers.
• Strong interpersonal and communication skills, with the ability to manage external partners and collaborate effectively with internal stakeholders across teams.
• Analytical and detail‑oriented, with the ability to think strategically and contribute fresh, well‑considered ideas to marketing initiatives.
• Good degree from a reputable university.