SALES MANAGER

CMS Logistics Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking an FCL Sales Head to lead the sales strategy for their FCL business. The role involves managing customer relationships, leading the sales team, and ensuring compliance with trade regulations. Ideal candidates will have a relevant degree and experience in NVOCC or freight forwarding. This position offers the opportunity to drive profitability and market share in a dynamic environment.

Qualifications

• Bachelor’s degree in a relevant field; master's preferred.
• Experience in NVOCC or freight forwarding is required.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Lead and drive the sales strategy for the FCL business.
• Build relationships with customers and partners.
• Manage P and L for the FCL business.

Skills

Strong written and verbal communication skills

Positive attitude and self motivated

Intermediate proficiency in computer applications

Education

Bachelor’s degree in Business, Logistics, Supply Chain, or a related field

Master’s degree (advantage)

Job description

Job Summary

The FCL Sales Head is responsible for leading and driving the sales strategy for the FCL business. The role focuses on developing new FCL customers, expanding volume, maximizing profitability, and managing customer relationships. The person will lead the sales team, work closely with operations, pricing, and trade management, and be accountable for P and L performance.

Key Responsibilities and Accountabilities

Customer and Partner Management

• Build strong relationships with customers, shipping lines, and partners
• Serve as the senior escalation point for key accounts
• Provide tailored FCL solutions and maintain high customer satisfaction

Team Leadership

• Lead and develop the FCL sales team
• Set KPIs, conduct performance reviews, and support a high performing sales culture

Cross Functional Collaboration

• Work with operations, customer service, and trade or procurement to ensure smooth shipment execution
• Provide market insights to support product and operations planning

Market and Competitive Intelligence

• Track market trends, carrier capacity, price changes, and competitor activity
• Adjust sales strategies and solutions based on market developments

Reporting and Financial Control

• Manage P and L for the FCL business
• Prepare sales reports, forecasts, and business reviews
• Implement initiatives to improve margins and manage costs

Risk and Compliance

• Ensure compliance with trade regulations and company policies
• Manage commercial, operational, and credit risks in sales activities

Requirements

1. Bachelor’s degree in Business, Logistics, Supply Chain, or a related field. A master’s degree is an advantage
2. Relevant experience in NVOCC or freight forwarding
3. Positive attitude and self motivated
4. Strong written and verbal communication skills
5. Intermediate proficiency in computer applications