Sales Manager

DUAL GLOBE PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading retail company in Singapore is seeking a Sales Manager to supervise the sales team and ensure exceptional customer service. Responsibilities include guiding staff to meet sales targets, maintaining store inventory, and building customer relationships. The ideal candidate will have a Bachelor's degree in Hotel Management, proven experience in sales, and strong leadership skills. This role requires the ability to multitask in a fast-paced environment and excellent problem-solving abilities.

Qualifications

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• Strong management and leadership skills.

Responsibilities

• Supervise and guide the sales team to achieve targets.
• Maintain a fully stocked store for sales assistance.
• Monitor sales team performance and provide incentives.

Skills

Proven experience in sales and customer service

Excellent problem-solving skills

Effective communication skills

Strong management and leadership skills

The ability to multitask and work under pressure

Education

Bachelor’s degree in Hotel Management

Tools

Microsoft Office

Job description

Sales Manager Responsibilities

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Assist with the sales process by maintaining a fully stocked store.
• Maintain an up-to-date knowledge of product features and sales promotion
• Continually meeting or exceeding sales quotas.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements

• Bachelor’s degree in Hotel Management
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.