Sales Executive (Shipping)

Focal Search Pte Ltd; Singapore; On-site; SGD 33,480 - 55,800; Full time

Job summary

A leading logistics company in Singapore is seeking a Sales Executive to manage sales goals and client relationships in shipping. You will be responsible for account management, ensuring customer satisfaction through communication and problem-solving. The ideal candidate has 2-3 years of sales experience in shipping, a relevant degree, and strong communication skills. A positive attitude and time management abilities are essential for success in this role.

Qualifications

• Minimum 2-3 years of sales and shipping experience.
• Degree or diploma in relevant fields.
• Strong communication and problem-solving skills.

Responsibilities

• Meet sales goals for various service corridors.
• Ensure customer satisfaction through calls and meetings.
• Manage MLO/NVOCC accounts responsibly.
• Engage in the sales process, from proposal to closing.
• Customise solutions based on client needs.

Skills

Sales experience

Client relationship management

Problem-solving

Oral communication

Written communication

Project management

Time management

Education

Degree or diploma in supply chain, logistics, or maritime studies

Job description

About the job Sales Executive (Shipping)

• Assure and meet the sales goals established for different service and trade corridors. Monitor the performance of the agency.
• Through frequent phone calls and client meetings, guarantee customer satisfaction and positive client relationships. Respond quickly to consumer complaints and take necessary action.
• Management of accounts: full accountability for all MLO/NVOCC accounts assigned to you, including basic follow-up calls and their requirements on all trade lanes.
• Active involvement in the entire sales process, including proposal, quotation, BAF notification, pricing negotiation, and closing spot ad hoc rates; ensuring Dead Freight contracts are operating well; and, if necessary, ensuring that the concerned client is contacted on a regular basis for DF arrangements.
• Determine client requirements, possibilities, and important purchasing criteria in order to offer customised solutions.
• Respond to consumer enquiries about goods and services every day.
• Find and cultivate customer recommendations
• Collaborate closely with cross-functional teams and communicate critical information.
• Keep a careful eye on product development, market circumstances, and competition.
• Discussion or interaction with agents or clients to determine the best course of action
• Taking part in the creation of marketing plans
• Create and manage a database of customers that includes records of sales activities.

Requirements:

• The candidate must have a minimum of two to three years of sales and shipping experience
• A degree or diploma in a related field such as supply chain, logistics, or maritime studies
• Positive outlook
• Has the capacity to solve problems and find the best solution
• Has excellent oral and written communication skills
• Strong project and time management abilities.