Sales Executive (Freight Forwarding)

Focal Search Pte Ltd; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

A logistics company in Singapore is seeking a Sales Executive to manage accounts and drive sales in the freight forwarding sector. The role involves handling customer queries, ensuring sales targets are met, and providing tailored solutions to clients. Candidates should possess a diploma and have 1-2 years of experience in the freight shipping industry, along with excellent communication and problem-solving skills. Opportunities for career growth exist in a dynamic work environment.

Qualifications

• At least a Diploma or equivalent.
• Minimum 1-2 years experience in freight shipping or forwarding industry.
• Excellent oral and written communication skills.

Responsibilities

• Manage assigned MLO/NVOCC accounts and follow up on requirements.
• Participate in the end-to-end sales process for proposals and closing rates.
• Ensure customer satisfaction through regular communication and meetings.

Skills

Problem solving

Communication skills

Project management

Time management

Education

Diploma or equivalent

Job description

About the job Sales Executive (Freight Forwarding)

Job Description:

• Fully in charge of all assigned MLO/NVOCC account for their requirements on all trade lanes and basic follow up calls.
• Actively participate in the end-to-end sales process involving proposal/quotation/BAF notice/Rate Negotiation/Closing spot Ad hoc rates
• Ensure dead freight contracts are running well and in case of any assistance ensure regular calls are done to the concerned client for dead freight arrangement.
• Ensure and achieve the sales target set for various trade/service corridors. Oversee agency performance.
• Ensure customer service satisfaction and good client relationship through regular calls and customers meetings. Handle customer complaints and provide corrective actions promptly.
• Identify customers needs, opportunities and key buying factors to provide tailor made solutions.
• Attend to customers queries on product and service on daily basis.
• Source and develop client referrals.
• Work closely with cross functions and relay important information
• Monitor competition, market conditions and product development through close dialogue/engagement with agents/customers, to consider the appropriate actions.
• Contributing to the development of marketing strategies.
• Develop and maintain a customer database with sales activity record.

Requirements

• At least a Diploma or equivalent
• Ability to problem solve and provide solutions
• Excellent oral and written communication skills
• Strong project and time management skills
• Minimum 1-2 years experience in freight shipping or forwarding industry