Sales Executive (NVOCC)

Focal Search Pte Ltd; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

A logistics solutions provider in Singapore is seeking a Sales Executive to manage the sales process and client relations. The role involves ensuring contract efficiency and addressing customer concerns while achieving sales goals. Candidates should have 1-2 years of experience in freight shipping or forwarding and possess at least a diploma. Strong problem-solving and communication skills are essential for success in this position, along with effective project and time management abilities.

Qualifications

• Minimum 1-2 years experience in freight shipping or forwarding industry.
• Ability to problem solve and arrive at best solution.
• Excellent oral and written communication skills.

Responsibilities

• Manage all phases of the sales process from quoting to closing.
• Ensure efficient operation of dead goods contracts and maintain client relations.
• Respond and act on consumer concerns promptly.
• Meet sales goals across trade corridors and monitor agency performance.
• Collaborate with other departments and keep clients informed about market changes.
• Build and maintain a customer database with sales history.

Skills

Communication skills

Project management

Problem-solving

Negotiation

Sales

Time management

Education

Diploma or equivalent

Job description

• Taking an active part in all phases of the sales process, including quoting, closing spot ad hoc prices, rate negotiation, and BAF notice.
• Ensuring that dead goods contracts are operating efficiently and that regular calls are made to the relevant customer for DF arrangement in case assistance is needed.
• Make sure that regular phone calls and client meetings result in happy customers and positive client relations. Respond to consumer concerns and take immediate corrective action.
• To offer specialised solutions, ascertain the demands, opportunities, and important purchasing criteria of your consumers.
• MLO/NVOCC account management: total accountability for all allocated MLO/NVOCC accounts, including basic follow-up calls and meeting requirements on all trade lanes.
• Ensure that the sales goals established for the various trade and service corridors are met. Monitor the performance of the agency.
• Respond to everyday questions from clients regarding the products and services.
• Find and cultivate customer recommendations.
• Closely collaborate with other departments and communicate critical information
• Maintain close communication and interaction with agents and customers to monitor competition, market circumstances, and product development and choose the best course of action.
• Helping in the formulation of marketing plans.
• Create and keep up a customer database that includes a history of sales activity.

Requirements

• Minimum 1-2 years experience in freight shipping or forwarding industry
• Possess at least a Diploma or equivalent.
• Ability to problem solve and arrive at best solution.
• Excellent oral and written communication skills
• Strong project and time management skills