Senior Sales Executive

Focal Search Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics and freight company in Singapore is looking for a dedicated sales professional to manage MLO/NVOCC accounts and take an active role in the sales process. The ideal candidate has 1-2 years of experience in the freight shipping industry, along with strong problem-solving abilities and excellent communication skills. Responsibilities include maintaining positive client relations, ensuring efficient operation of contracts, and meeting established sales goals. This role offers the opportunity to contribute to marketing plans and customer database management.

Qualifications

• Minimum 1-2 years experience in freight shipping or forwarding industry.
• Ability to problem solve and arrive at best solution.
• Excellent oral and written communication skills.
• Strong project and time management skills.

Responsibilities

• Take part in all phases of the sales process.
• Ensure efficient operation of dead goods contracts.
• Maintain positive client relations through regular communication.
• Manage MLO/NVOCC accounts with total accountability.
• Monitor sales goals and agency performance.

Skills

Problem-solving

Communication skills

Project management

Time management

Education

Diploma or equivalent

Job description

• Taking an active part in all phases of the sales process, including quoting, closing spot ad hoc prices, rate negotiation, and BAF notice.
• Ensuring that dead goods contracts are operating efficiently and that regular calls are made to the relevant customer for DF arrangement in case assistance is needed.
• Make sure that regular phone calls and client meetings result in happy customers and positive client relations. Respond to consumer concerns and take immediate corrective action.
• To offer specialised solutions, ascertain the demands, opportunities, and important purchasing criteria of your consumers.
• MLO/NVOCC account management: total accountability for all allocated MLO/NVOCC accounts, including basic follow-up calls and meeting requirements on all trade lanes.
• Ensure that the sales goals established for the various trade and service corridors are met. Monitor the performance of the agency.
• Respond to everyday questions from clients regarding the products and services.
• Find and cultivate customer recommendations.
• Closely collaborate with other departments and communicate critical information
• Maintain close communication and interaction with agents and customers to monitor competition, market circumstances, and product development and choose the best course of action.
• Helping in the formulation of marketing plans.
• Create and keep up a customer database that includes a history of sales activity.

Requirements

• Minimum 1-2 years experience in freight shipping or forwarding industry
• Possess at least a Diploma or equivalent.
• Ability to problem solve and arrive at best solution.
• Excellent oral and written communication skills
• Strong project and time management skills