Key Account Executive (NVOCC)

Focal Search Pte Ltd; Singapore; Sur place; SGD 40 000 - 60 000; Plein temps

Résumé du poste

A logistics company based in Singapore is seeking a Key Account Executive to manage MLO/NVOCC accounts and drive sales efforts. The successful candidate will participate in all phases of the sales process and ensure customer satisfaction. A minimum of 1-2 years of experience in the freight forwarding industry is required, along with strong problem-solving and communication skills. This role offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Minimum 1-2 years experience in freight shipping or forwarding industry.
• Possess at least a Diploma or equivalent.
• Ability to problem solve and arrive at best solution.
• Excellent oral and written communication skills.
• Strong project and time management skills.

Responsabilités

• Participate in all phases of the sales process, including pricing and negotiations.
• Manage all allocated MLO/NVOCC accounts effectively.
• Ensure sales goals are met and agency performance is monitored.
• Respond to client inquiries promptly.
• Maintain a customer database with sales activity history.

Connaissances

Problem solving

Communication skills

Project management

Time management

Formation

Diploma or equivalent

Description du poste

About the job Key Account Executive (NVOCC)

Key Responsibilities:

• Taking an active part in all phases of the sales process, including quoting, closing spot ad hoc prices, rate negotiation, and BAF notice.
• Ensuring that dead goods contracts are operating efficiently and that regular calls are made to the relevant customer for DF arrangement in case assistance is needed.
• Make sure that regular phone calls and client meetings result in happy customers and positive client relations. Respond to consumer concerns and take immediate corrective action.
• To offer specialised solutions, ascertain the demands, opportunities, and important purchasing criteria of your consumers.
• MLO/NVOCC account management: total accountability for all allocated MLO/NVOCC accounts, including basic follow-up calls and meeting requirements on all trade lanes.
• Ensure that the sales goals established for the various trade and service corridors are met. Monitor the performance of the agency.
• Respond to everyday questions from clients regarding the products and services.
• Find and cultivate customer recommendations.
• Closely collaborate with other departments and communicate critical information
• Maintain close communication and interaction with agents and customers to monitor competition, market circumstances, and product development and choose the best course of action.
• Helping in the formulation of marketing plans.
• Create and keep up a customer database that includes a history of sales activity.
  

Requirements:

• Minimum 1-2 years experience in freight shipping or forwarding industry
• Possess at least a Diploma or equivalent.
• Ability to problem solve and arrive at best solution.
• Excellent oral and written communication skills
• Strong project and time management skills