Sales Executive - Pawnshop

Taka Jewellery Pte. Ltd.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A jewellery retailer in Singapore is seeking a passionate Sales Executive to promote jewellery products and deliver excellent customer service. The role includes sales, merchandising, and administrative duties, requiring strong communication skills and a proactive approach. Candidates must be flexible with work hours and demonstrate professionalism.

Qualifications

• Strong communication, interpersonal, and customer service skills.
• Basic administrative, computer, and organizational abilities.
• High integrity, professionalism, and a proactive attitude.
• Flexible with work hours, including weekends and public holidays.
• Team player with a positive and proactive approach.

Responsibilities

• Promote jewellery products and services to walk-in customers.
• Deliver excellent customer service and build strong customer relationships.
• Handle phone enquiries professionally.
• Accurately open and close sales and pawn accounts.
• Ensure displays and merchandise are visually appealing.

Skills

Strong communication skills

Customer service skills

Interpersonal skills

Organizational abilities

Proactive attitude

Job description

Overview

We are seeking a passionate and dedicated Sales Executive to join our team. The ideal candidate will be responsible for promoting our jewellery products and services to walk-in customers, delivering exceptional customer service, and ensuring all merchandise displays are attractive and well-maintained. This role combines sales, customer service, merchandising, and administrative responsibilities.

Key Responsibilities

Sales & Customer Service

• Promote jewellery products and services to walk-in customers.

• Deliver excellent customer service and build strong customer relationships.

• Handle phone enquiries professionally and in accordance with company standards.

Administrative Duties

• Accurately open and close sales and pawn accounts.

• Arrange and manage pledges efficiently.

• Perform administrative tasks related to sales and customer service operations.

Merchandising & Display

• Ensure displays and merchandise are visually appealing and well-presented.

• Monitor stock levels and promptly report any discrepancies to the manager.

Team Collaboration

• Work collaboratively with team members to meet sales and service goals.

• Participate in team meetings and contribute ideas for enhancing performance.

General Responsibilities

• Maintain a clean, organized, and professional store environment.

• Ensure the store remains tidy and presentable at all times.

Requirements

• Strong communication, interpersonal, and customer service skills

• Basic administrative, computer, and organizational abilities

• High integrity, professionalism, and a proactive attitude

• Flexible with work hours, including weekends and public holidays

• Team player with a positive and proactive approach.