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Stigious Pte Ltd is seeking a Diploma holder with at least 1 year of experience to support customer service, process orders, coordinate deliveries and prepare invoices. Knowledge of QAD software and strong English writing skills are an added advantage.
You will interact with local and overseas customers, prepare marketing materials, and generate monthly/annual sales reports. The role emphasizes accuracy, multitasking, and timely communication across departments to meet delivery commitments and
Responsible for ensuring that the Company’s bottom line is met
Provides customer service support to both local and overseas Customers
Responds to calls and/or emails from Customers and alerts the relevant personnel in a prompt manner whenever
necessary
Deals with routine requests from Customers (e.g. requests for price quotes, delivery dates and etc.)
Passes on any technical queries to the relevant personnel
Processes Customers’ Purchase Orders
Coordinates with the various Departments on delivery schedules
Prepares Quotation Forms, Proforma Invoices, Delivery Orders and Tax Invoices in an efficient manner
Follows up with the various Department intermittently to ensure that there are no delays and that the goods will be
delivered to the Customer’s premise within the committed timeline
Arranges for delivery of goods with freight forwarders whenever necessary
Prepares marketing materials whenever necessary (e.g. short write-up, presentation slides and etc.)
Prepares Monthly and Annual Sales Reports
Analyses Monthly and Annual Sales Reports
Coordinates the promotion and sale of products to potential Customers
Maintains Customer sales records
Creates records for new Customers, including contact details and the name of the representative from Customer
Updates the records whenever necessary
A diploma holder with at least 1 year of working experience would be an added advantage
Knowledge of QAD software would be an added advantage
Well verse in written English
A highly self-motivated individual with high level of intergrity and commitment
Excellent communication skills with a positive attitude
Excellent in multi-tasking and time management skills
Able to analyse simple charts and data
Stigious Pte Ltd | EA Licence No.: 26C3544
Han Tze Jian | R2616284