Sales Coordinator

Careers @ Focal Search; Singapore; Hybrid; SGD 36,000 - 60,000; Full time

Job summary

Careers @ Focal Search is seeking a sales support professional in Singapore to handle customer inquiries, prepare quotations and manage sales orders. You will coordinate with warehouse and procurement to align delivery schedules and input orders into the ERP system.

The role requires accuracy in pricing and terms, strong client relations, and proactivity in problem-solving. Hybrid work arrangements apply after confirmation within an MNC environment.

Qualifications

• GCE 'O' or Nitec level is required.
• Experience with SAP is advantageous.
• Be upbeat and proactive in problem-solving.
• Hybrid work after confirmation is expected.

Responsibilities

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse and procurement for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure pricing, discounts, and terms are accurate in all documents.
• Maintain strong relationships with existing clients.
• Follow up on outstanding quotations and close sales with Sales team.

Skills

Proactive problem-solving

Self-reliant

Accountability

Strong work ethic

Education

GCE 'O' or Nitec Level

Tools

Microsoft Office

SAP

Job description

Responsibilities:

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse, and procurement teams for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure accuracy of pricing, discounts, and terms in all documentation.
• Maintain strong relationships with existing clients.
• Follow up on outstanding quotations and close sales in coordination with Sales team
• Handle customer feedback, returns, or complaints and escalated when necessary.
• Generate sales reports, forecasts, and pipeline updates for internal review.
• Maintain organized records of customer interactions, transactions, and communications.
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties

Requirements:

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Self-reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem-solving
• Hybrid work after confirmation
• MNC environment