Sales Coordinator

OFFICE PLANNER PTE LTD; Singapore; On-site; SGD 3,000 - 4,000; Full time

Job summary

Office Planner Pte Ltd in Singapore is seeking a proactive Sales Support Coordinator to assist the sales team with administrative and operational tasks, coordinate with Sales and Purchasing, and track customer orders and payments.

The role requires a Diploma, excellent written and verbal communication, the ability to work under pressure, attention to detail, and proficiency in MS Office and Excel; you will liaise with logistics, finance, and production to ensure smooth order processing.

Qualifications

• Obtained at least a Diploma in any field.
• Excellent written and verbal communication skills.
• Ability to work well under pressure and meet deadlines.
• Strong analytical abilities and attention to detail.

Responsibilities

• Assist the sales team with administrative and operational support.
• Coordinate and work closely with Sales Dept and Purchasing Dept.
• Track and follow up on customer orders, delivery schedules, and payments.
• Liaise with internal departments (e.g., logistics, finance, production) to ensure smooth order processing and delivery.
• Coordinate with suppliers or external vendors when needed.
• Schedule and arrange meetings, deliveries, and follow-ups for the sales team.

Skills

Communication skills

Analytical abilities

Multitasking

Detail-oriented

Proactive problem-solving

Interpersonal skills

Team collaboration

Time management

Education

Diploma (any field)

Tools

MS Office

Excel

Job description

Responsibilities

• Assist the sales team with administrative and operational support.
• Coordinate and work closely with Sales Dept and Purchasing Dept.
• Track and follow up on customer orders, delivery schedules, and payments.

Customer Service

• Handle customer inquiries via phone and email.
• Provide timely updates to customers on order status, delivery, and product availability.
• Resolve customer complaints or elevate issues to the appropriate department.

Documentation & Reporting

• Maintain proper filing of sales documents such as quotations, purchase orders, and contracts.
• Update and maintain customer records in the excel.

Coordination & Communication

• Liaise with internal departments (e.g., logistics, finance, production) to ensure smooth order processing and delivery.
• Coordinate with suppliers or external vendors when needed.
• Schedule and arrange meetings, deliveries, and follow-ups for the sales team.
• Any other ad-hoc duties assigned by management.

Requirements

• Obtained at least a Diploma in any field.
• Excellent written and verbal communication skills with strong analytical abilities.
• Ability to work well under pressure, detail-oriented and employs a proactive approach to problem-solving.
• Positive working attitude, demonstrate good interpersonal skills and ability to work collaboratively in a team.
• The ability to multitask, works in a fast-paced environment, and meets deadlines.
• Meticulous & high sensitivity in managing confidential reports.
• Knowledge of MS office & proficient in Excel.
• Must be willing to learn.