Sales Coordinator (Semiconductor Industry)

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A reputable HR advisory firm in Singapore is seeking a dedicated Customer Support Specialist. The role involves managing customer orders and inquiries, preparing quotations, and coordinating with various teams to ensure timely service delivery. Candidates should possess a degree or diploma and have at least 3 years of relevant experience. Strong organizational skills and the ability to work after hours are advantageous. This is a full-time position with a focus on customer satisfaction.

Qualifications

• At least 3 years of relevant working experience.
• Ability to work after office hours when required.
• Experience in managing multiple projects with short deadlines is advantageous.

Responsibilities

• Provide good customer support, manage customers' orders and requests.
• Respond promptly to inquiries and requests for quotations.
• Maintain accurate records of spare parts price lists.

Skills

Customer support

Order management

Coordination

Education

Degree or Diploma

Job description

Monday - Friday 830am to 530pm

Full time

Job Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Job Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position
• Able to work after office hours when required
• Experience in managing multiple projects/engagements with short deadlines is an advantage