Sales Coordinator (Marine)

Focal Search Pte Ltd; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Sales Support Associate to respond to customer inquiries, manage sales orders, and assist the sales team in achieving targets. The ideal candidate must possess GCE 'O' or Nitec Level, proficiency in Microsoft Office, and should be resourceful and proactive. You'll coordinate with various teams to ensure timely delivery and maintain client relationships. This role offers hybrid work after a confirmation period, set within a dynamic MNC environment.

Qualifications

• Proficient in Microsoft Office products, including Word, Excel, and PowerPoint.
• Experience with ERP systems is advantageous.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via email or phone.
• Coordinate with warehouse and procurement teams for deliveries.
• Generate sales reports and forecasts.

Skills

Experience with SAP

Microsoft Office proficiency

Customer relationship management

Education

GCE 'O' or Nitec Level

Job description

Responsibilities:

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse, and procurement teams for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure accuracy of pricing, discounts, and terms in all documentation.
• Maintain strong relationships with existing clients.
• Follow up on outstanding quotations and close sales in coordination with Sales team
• Handle customer feedback, returns, or complaints and elevate when necessary.
• Generate sales reports, forecasts, and pipeline updates for internal review.
• Maintain organized records of customer interactions, transactions, and communications.
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties

Requirements:

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Self-reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem-solving
• Hybrid work after confirmation
• MNC environment