Sales Coordinator

Genesis Networks Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A dynamic technology firm in Singapore is seeking a detail-oriented Sales Coordinator to handle administrative tasks essential for efficient sales operations. This role involves drafting sales quotations, processing orders, and managing documentation while serving as a liaison between teams and clients. The ideal candidate will have experience in sales support or administration, strong proficiency in Microsoft Office and CRM systems, and excellent communication skills. This position is well-suited for an organized individual ready to thrive in a fast-paced environment.

Qualifications

• Previous experience in a sales support or administrative role is highly desirable.
• Strong proficiency in Microsoft Office Suite and CRM/ERP systems is required.
• Excellent organizational skills and a meticulous approach to data entry are necessary.

Responsibilities

• Draft, format, and issue accurate sales quotations.
• Create new sales orders and verify product details.
• Manage the sales department's documentation.
• Serve as a primary point of contact for internal teams and clients.
• Liaise with inventory and logistics teams to confirm product availability.
• Assist in preparing sales reports for management.

Skills

Sales support experience

Proficiency in Microsoft Office Suite

Experience with CRM or ERP systems

Attention to detail

Strong communication skills

Job description

A Sales Coordinator typically handles a variety of administrative and support tasks essential to the sales department's efficient operation. Key responsibilities for a role focusing on quotation creation, administrative tasks, and sales order creation often include:

Core Responsibilities

• Quotation: Draft, format, and issue accurate sales quotations based on specifications provided by the sales team.

• Sales Order Processing: Create new sales orders, verify product details, pricing, and shipping information, and ensure timely entry into the company’s ERP or CRM system.

• Administrative Support: Manage the sales department's documentation, including filing contracts, maintaining client records, and assisting with report generation.

• Communication Liaisonb> Serve as a primary point of contact for internal teams and external clients regarding order status, delivery schedules, and general inquiries.

Typical Duties and Tasks

• Inventory Coordination: Liaise with the inventory and logistics teams to confirm product availability, track shipments, and communicate delivery updates to clients.

• Report Generation: Assist in preparing monthly or weekly sales reports and summaries for management review.

• Problem Resolution: Address and resolve basic customer service issues related to orders and shipments, escalating complex problems to the appropriate sales manager.

Essential Skills and Qualifications

• Experience: Previous experience in a sales support, administrative, or customer service role is highly desirable.

• Technical Proficiency: Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software (e.g., Salesforce, HubSpot) or ERP systems.

• Attention to Detail: Excellent organizational skills and a meticulous approach to data entry and documentation.

• Communication: Strong verbal and written communication skills, with a professional and friendly demeanour.

This role is ideal for an organized individual who can manage multiple tasks simultaneously and effectively support a fast-paced sales environment.