Sales Assistant Manager

ISLAND CATERING SERVICES PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A catering service company in Singapore is looking for a Sales Assistant Manager to support the Sales Manager and maintain client relationships. The ideal candidate will have strong skills in sales support, client relationship management, and team supervision. Responsibilities include assisting in proposals, handling client feedback, and ensuring compliance with internal processes. This role offers an opportunity to lead junior staff and participate in business development efforts.

Qualifications

• Proven track record in sales support and execution.
• Strong client management skills to maintain relationships.
• Experience in supervising and training sales staff.

Responsibilities

• Support Sales Manager with monthly and annual sales goals.
• Maintain client relationships for repeat business.
• Supervise sales coordinators/junior staff.

Skills

Sales support

Client relationship management

Team supervision

Menu knowledge

Business development

Job description

Sales Assistant Manager – Roles & Responsibilities

1. Sales Support & Execution

• Support the Sales Manager in achieving monthly and annual sales targets
• Assist in preparing quotations, proposals, contracts, and tenders
• Follow up with clients on inquiries, confirmations, amendments, and renewals
• Handle assigned corporate and key accounts independently when required

2. Client Relationship Management

• Maintain strong relationships with existing clients to ensure repeat business
• Attend client meetings, site visits, and tastings when necessary
• Handle customer feedback, complaints, and service recovery professionally
• Ensure client requirements are clearly communicated to operations and kitchen teams

3. Team Supervision & Coordination

• Supervise and guide sales coordinators or junior sales staff
• Assist in training new sales team members on products, SOPs, and systems
• Ensure timely and accurate order processing and documentation
• Step in as Acting Sales Manager in the absence of the Sales Manager

4. Product & Menu Knowledge

• Possess in-depth knowledge of menus, pricing, dietary requirements, and Halal standards
• Advise clients on suitable menus based on budget, event type, and guest profile
• Coordinate with chefs and operations on custom menus and special requests

5. Reporting & Administration

• Prepare sales reports, forecasts, and performance updates
• Maintain accurate client records, contracts, and sales databases
• Ensure compliance with company policies, pricing guidelines, and approval workflows

6. Business Development Support

• Assist in identifying new business opportunities and market trends
• Support marketing initiatives, promotions, and corporate partnerships
• Participate in trade shows, roadshows, and networking events when required

7. Compliance & Quality Assurance

• Ensure all sales activities comply with company SOPs and food safety standards
• Uphold brand image, professionalism, and service quality at all times
• Work closely with operations to ensure smooth execution of confirmed events