Sales Assistant Manager

QM HEALTH & TRADING; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A health and wellness center in Singapore is looking for a capable individual to manage daily operations, supervise the team, and ensure excellent customer service. The role requires no prior experience, although an ITEC/WSQ massage certificate is preferred. You will be expected to work 6 days a week with flexible hours from 10am to 9pm. This position offers an attractive commission package and a friendly work environment for dedicated staff.

Benefits

Attractive commission package

Work performance incentive

Friendly working environment

Advanced training after 6 months

Qualifications

• No experience required.
• Preferred to have an ITEC/WSQ massage certificate.
• Working hours: 10am – 9pm on 6 days a week.

Responsibilities

• Manage daily operations and service quality.
• Oversee team and ensure hygiene.
• Analyze customer needs and handle feedback.
• Control shop finances and operating costs.

Skills

Customer service orientation

Sales driven

Team player

Good communication skills

Interpersonal skills

Education

ITEC/WSQ massage certificate

Job description

Daily Operations Management: Fully responsible for the shop’s daily operations, ensuring service quality and customer satisfaction.

Team Supervision and Guidance: Oversee therapists and service staff, check shift handovers and hygiene, and provide skill coaching.

Goal Setting and Execution: Develop annual, quarterly, and monthly business goals based on market conditions, and break them down into actionable tasks.

Customer Relationship Maintenance: Analyze customer needs, optimize service processes, enhance customer experience, and handle complaints or feedback.

Product and Equipment Management: Manage product inventory, display, and promotions, as well as maintain and inspect equipment for safety.

Employee Training and Motivation: Organize onboarding training, improve team professional skills, conduct performance evaluations, and implement reward and penalty systems.

Financial and Cost Control: Monitor shop finances, control operating costs, and ensure profit targets are met.

External Relations Coordination: Maintain relationships with the community, peers, and local authorities to enhance the shop’s image and influence.

• To provideFoot Reflexology and Body Massageon customers when required.
• Training will be provided.
• Work 6 days per week, and on Weekends and Public Holidays. Rest day will be a weekday.
• Working hours: 10am – 9pm
• Both Male and Female clients
• Customer service orientated, sales driven and target oriented person
• Team player with good communication and interpersonal skill
• Responsible for the maintenance of cleanliness and neatness of the shop
• Responsible preparing the necessary treatment products, replenishment of stocks, towels supply, etc.
• Basic + Commission = $3,000 -$5,000.

Requirements

• No experience required
• ITEC/ WSQ massage certificate will be preferred.
• Work 6 days per week, and on Weekends and Public Holidays. Rest day will be a weekday.
• Working hours: 10am – 9pm

We provide

• Attractive commission package
• work performance incentive
• Friendly working environment
• Advanced training for committed staff after 6 months

Call / SMS : 92962987 (Massage Therapist)