Sales Admin / Customer Service Officer - 5 Days | Multiple Locations

StaffKing Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing solutions company in Singapore is looking for a Customer Service Officer to manage sales order processing and provide administrative support to the sales team. Responsibilities include handling customer inquiries, engaging with customers, and ensuring accurate information management. Candidates with relevant experience are encouraged to apply. Only shortlisted applicants will be contacted.

Qualifications

• Candidate with relevant experience welcome to apply.

Responsibilities

• Manage end-to-end sales order processing, including preparing quotations, sales orders, delivery orders, and invoices.
• Provide administrative support to the sales team to ensure smooth daily operations.
• Coordinate with customers regarding order status, delivery schedules, and purchase orders.
• Handle customer enquiries promptly through phone and email, ensuring professional and efficient service.
• Welcome and engage customers warmly and professionally.
• Act as the primary point of contact for customer support requests received via telephone.
• Accurately gather and update customer information, including personal details, vehicle registration, and ownership records, and submit change management forms when required.
• Check and confirm support agreement and warranty validity in accordance with local guidelines.

Job description

Manage end-to-end sales order processing, including preparing quotations, sales orders, delivery orders, and invoices.

Provide administrative support to the sales team to ensure smooth daily operations.

Coordinate with customers regarding order status, delivery schedules, and purchase orders.

Handle customer enquiries promptly through phone and email, ensuring professional and efficient service.

Customer Service Officer

Welcome and engage customers warmly and professionally.

Act as the primary point of contact for customer support requests received via telephone.

Accurately gather and update customer information, including personal details, vehicle registration, and ownership records, and submit change management forms when required.

Check and confirm support agreement and warranty validity in accordance with local guidelines.

Requirement :

Candidate with relevant experience welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.