Retail Supervisor

Skechers Singapore Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading footwear retailer in Singapore is seeking a dedicated retail store associate to oversee daily operations and provide outstanding customer service. The ideal candidate should have GCE ‘N’ / ‘O’ / ‘A’ levels with a pass in English and relevant retail experience. Responsibilities include managing store sales, ensuring product knowledge among team members, and fostering a positive team environment. Employee perks include a 5-day work week, medical insurance, bonuses, and discounts.

Benefits

5-Day Work Week

Variable Bonus

Medical and Dental Insurance

Employee Discount

Qualifications

• GCE 'N' / 'O' / 'A' levels with a pass in English or equivalent.
• Relevant experience in the retail industry.
• Energetic and motivated with a positive mindset.

Responsibilities

• Responsible for daily store operations and achieving sales targets.
• Ensure exemplary customer service standards.
• Roster planning for staff productivity.

Skills

Sales-driven

Customer service passion

Interpersonal skills

Team leadership

MS Office knowledge

Education

GCE 'N' / 'O' / 'A' levels with a pass in English

Job description

Job Highlights

• 5-Day Work Week
• Variable Bonus
• Store-based Commission
• Medical and Dental Insurance
• Employee Discount, Free Uniform Shoes & Attire

Job Responsibilities

• Responsible for daily store operations, achieving store sales and ensuring every customer receives a great service experience.
• Ensure complete understanding of all products, brand guidelines including up-sell items, as well as any company promotions and mechanics.
• Ensure exemplary customer service standards among the Retail team members according to the company standard.
• Ensure team member complete customer transactionամաս in a professional, timely manner and with highest level of respect.
• Ensure accuracy in the collection of money from various modes of payment.
• Ensure that the store is in good condition i.e. shelves are replenished, fixtures are clean and prices are present in good condition.
• Ensure all POS/VM materials and other collaterals being displayed at the shop floor are up-to-date and displayed according to a standard visual merchandising standard.
• Roster planning to ensure staff productivity.
• Support any store initiatives. Exampleervo: Stock take, store change, etc.

Requirements

• GCE ‘N’ / ‘O’ / ‘A’ levels with a pass in English or equivalent.
• Sales-driven and results oriented.
• Strong passion for customer service.
• Relevant experience in the retail industry.
• Good interpersonal and communication skills.
• Energetic and motivated with a positive mindset.
• Able to lead and motivate the team.
• Good knowledge of MS office tools.
• Able to work on rotating shift, weekends and public holidays.