Retail Supervisor (Aquatic Store) - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent retail advisory firm in Singapore is seeking a Retail Supervisor to oversee operations at an aquarium retail shop. The ideal candidate will manage staff, ensure excellent customer service, and maintain aquarium displays. Responsibilities include supervising operations, handling cash management, and monitoring the health of livestock. Candidates should have prior retail supervision experience and knowledge of aquarium care. Willingness to work weekends and public holidays is essential for this role.

Qualifications

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping.
• Willing to work retail hours, weekends, and public holidays.

Responsibilities

• Oversee daily operations of the aquarium retail shop.
• Supervise and guide retail staff for service standards.
• Handle cash management and daily sales reporting.
• Maintain cleanliness and upkeep of aquarium displays.
• Monitor livestock wellbeing and water quality.

Skills

Retail supervision experience

Customer service excellence

Knowledge of aquarium care

Job description

Retail Supervisor

Salary: Basic $3000 - $4500
Working Days: 6 Days (5 days off per month)
Working Hours: 10am – 8pm
Working Location: Havelock

Job Scope

• Oversee daily operations of the aquarium retail shop to ensure smooth workflow and excellent customer service.
• Supervise and guide retail staff, ensuring product knowledge, service standards, and performance are maintained.
• Handle opening and closing duties, cash management, POS operations, and daily sales reporting.
• Maintain proper shop presentation, cleanliness, and upkeep of livestock tanks, aquatic plants, and aquarium displays.
• Monitor livestock wellbeing, water quality, and stock conditions, coordinating care schedules where required.
• Manage inventory, conduct stock checks, and coordinate replenishment of livestock, plants, and products.
• Assist customers with aquarium setup advice, product recommendations, and troubleshooting.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure adherence to company SOPs, hygiene, and safety standards.
• Support sales promotions and overall store performance.
• Perform any other duties assigned by Management.

Requirements

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping
• Willing to work retail hours, weekends, and public holidays if required.
• Will required to travel to other outlets when required

WhatsApp: https://wa.me/6591044149 (Shermaine)
Siah Sze Ming Reg No: R24125414
The Supreme HR Advisory Pte LtdEANo:14C7279