Retail Sales Manager (Luxury/ Office Hour) PW101

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment company in Singapore is seeking an experienced professional to oversee the operations of multiple retail locations. The role involves driving commercial performance, enhancing customer experience, and developing team capabilities. Applicants should possess a strong background in retail management and leadership. Competitive compensation structure includes base salary, commission, and additional benefits.

Qualifications

• Proven experience in multi-store operations oversight.
• Strong understanding of sales and performance metrics.
• Ability to lead and develop teams effectively.

Responsibilities

• Lead operations of different retail locations.
• Partner with Sales leadership to identify growth opportunities.
• Ensure operational excellence through effective policy implementation.

Skills

Leadership

Team Development

Sales Performance Optimization

Customer Experience Enhancement

Job description

Highlights

• 5 days, Mon to Fri
• Basic + Commission + VB
• Luxury
• Leadership Experiences

Multi-Store Oversight

This role leads the operations of different retail locations, driving commercial performance, team development, and customer experience excellence.

Key Responsibilities:

• Partner with Sales leadership to identify growth opportunities and optimize retail performance.
• Set and monitor annual targets across sales, service, and team development.
• Collaborate with Store Managers and Customer Care to enhance client experience and service standards.
• Support store teams in executing action plans to meet KPIs and elevate in-store engagement.
• Maintain a visible presence across stores, including weekends/public holidays, to coach teams and identify improvement areas.
• Oversee reporting, budgeting, and forecasting, including market and competitor analysis.
• Ensure operational excellence through effective policy implementation and cross-functional collaboration.
• Contribute to marketing and CRM initiatives to grow customer loyalty and database strength.
• Represent the brand at key events and with high-value clients.
• Advise on store projects (openings, renovations, layout optimization) and back-of-house improvements.

Team Leadership:

• Lead with a coaching mindset, fostering development and performance.
• Partner with HR on recruitment and ongoing talent planning.

Cross-Functional Collaboration:

• Work closely with departments including Operations, Merchandising, Communications, CRM, and Customer Care to drive service excellence and customer engagement.

HOW TO APPLY:

Interested applicants, please email to “[e-mail]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pierre Chung Yih Shern

EA Personnel Reg No: R22111092