Retail Sales Advisor

PERSIAN BOUTIQUE PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading fashion brand for Muslimah Fashion in Singapore seeks a Retail Sales Advisor. The role focuses on engaging customers and providing personalized styling guidance. Candidates should possess 5 years of retail sales experience, fluency in English and Malay, and a customer service focus. Benefits include basic pay with commission and employee discounts.

Benefits

Attractive commission/bonus structure

Generous employee discount

Comprehensive training

Qualifications

• Proven work experience as a Retail Sales Associate or similar role.
• Basic understanding of sales principles and customer service practices.
• Ability to perform under pressure and address complaints effectively.

Responsibilities

• Serve and style customers with passion and fashion knowledge.
• Drive sales through engagement and suggestive selling.
• Manage financial transactions and document sales.

Skills

Customer service focus

Sales knowledge

Communication skills

Energetic personality

Basic math skills

Education

5 years experience in retail sales

Proficiency in English & Malay

Tools

POS systems

Job description

Location: Joo Chiat Complex
Position: Retail Sales Advisor
Type: Full-Time

A great opportunity to work with the leading fashion brand for Muslimah Fashion. We are looking for passionate people with a fervor for styling! You should be excited about guiding our clients into the style of Persian to make them feel unique, beautiful, and confident. You will directly engage with our clients and through your passion for Fashion and the Brand, your solid sense of styling and true understanding of your clients, you will offer a personalized guidance to them. You will be guided by our existing Sales Team from diverse background and vast experience.

Job Responsibilities

• Serve and style customers with passion and fashion knowledge.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Greet, receive and communicate with customers in a welcoming manner.
• Respond to customers’ questions and answer them with confidence.
• Provide outstanding customer service by looking for opportunity to provide an extra mile service on all occassions.
• Document sales by creating or updating customer profile records.
• Manage financial transactions. (Cashiering cash and non-cash payment methods)
• Perform closing store funtion by processing end of day/shift total purchases, processing checks, cash, and store or other credit and debit cards.
• Manage inventory of the store by requesting, receiving and stocking merchandise.
• A keen eye for Visual Merchandising and daily upkeep store in presentable condition.
• Any other activities deem fit by the management related to your role.
• Other ad-hoc activities.

Requirements

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role with 5 years of Experience
• Basic understanding of sales principles and customer service practices
• Proficiency in English & Malay as needed to converse to Malay speaking customer, as majority of the customer converse in Malay Language.
• Basic Math skills for quick calculation of discounts and promotional offers.
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory proceduresGreat communication and interpersonal skills
• A friendly and energetic personality with customer service focus and fashionable.
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts.

What We Offer

• Basic Pay plus an attractive commission/bonus structure.
• Generous employee discount on our fabulous products.
• Comprehensive training on our products, brand, and sales techniques.

The requirements of the employee may change from time to time and may require some ad-hoc duties as the needs of the business changes.